Questions and Study Guide
Personal circumstances, financial needs, and the type of business - correct answer ✔✔ What do
business owner's consider when they select a business ownership structure?
Corporation - correct answer ✔✔ The Scott company decided to sell stock to raise capital.
Under what form of business organization does the company operate?
The owner's personal property cannot be taken to pay the business's debts - correct answer
✔✔ One of the characteristics of the form of business ownership known as an LLC is that
Nonverbal cues - correct answer ✔✔ Eye contact, facial expression, and body language are
examples of
paraphrasing - correct answer ✔✔ restating the message in your own words is called
questioning - correct answer ✔✔ asking for clarification about the speaker's message is called
listening is an active process - correct answer ✔✔ which of the following explains how listening
differs from hearing
let the speaker know that the message has been heard and understood - correct answer ✔✔
The purpose of active listening is to
Visualizing the words the speaker is using - correct answer ✔✔ which of the following methods
is most likely to help a listener avoid random thoughts from occurring when listening.
, a business listens to customer feedback - correct answer ✔✔ which of the following statements
best describes positive customer relations:
greater access to the business - correct answer ✔✔ technology aids positive customer relations
because it gives customers
creating targeted marketing campaigns - correct answer ✔✔ businesses use technology to build
positive customer relations by
concert ticket - correct answer ✔✔ which of the following is an example of an economic
service?
a walk - correct answer ✔✔ which of the following items would be considered a non-economic
want?
consumer services - correct answer ✔✔ a local dry cleaner that also launders and presses shirts
is selling
human resources become limited - correct answer ✔✔ which of the following occurs when the
supply of individuals who are able and willing to work diminishes?
time - correct answer ✔✔ a business that begins selling winter holiday decorations in late
autumn is creating blank utlility
A bad role model - correct answer ✔✔ piper looks up to her new boss and tried to learn from
her behavior as much as possible. however, piper knows that some of her boss's actions are
unethical. Piper isn't sure if she should follow her boss's example or not. Piper is facing an
ethical dilemma because of