SALON AND SPA MANAGEMENT CH. 7,
8, 9, 10, 11, &12 EXAM QUESTIONS AND
ANSWERS 2026 VERIFIED.
The front desk associate's duties should be - ANS well-defined and known to everyone in the
salon and spa
Making all of the decisions for a salon and spa staff without asking for their input - ANS will
cause the staff to resent you .
Items that are rarely ordered for a salon and spa include - ANS styling chair back covers and
magazine covers
A front desk associate should be trained - ANS only in the areas that are part of the job
description .
Employees should be allowed to contribute to the decision - making process and the manager -
ANS can still retain control over final decision making .
Learn ___ ____to perform the necessary functions of the software programs in your salon and
spa . - ANS one way
Computer software - ANS is computer programs that do specific tasks .
@2026/2027 ALLRIGHTS RESERVED.
, Typically , front desk associates will leave a salon and spa - ANS after three to four years of
employment .
The _____ __________ is responsible for helping the staff succeed . - ANS salon manager
The salon and spa owner and manager should - ANS coordinate the staff to work as a team .
Internet in a salon and spa should be used - ANS for ordering and finding people looking for
employment
Why wouldn't you want to purchase an inexpensive washing machine ? - ANS It may not hold
up to daily washings over a long period of time .
The person who is responsible for getting people to work together to accomplish desired goals
and objectives efficiently and effectively is the - ANS salon manager
What is " working capital " ? - ANS change for the cash drawer
A manager can best help a technician increase his or her average ticket by - ANS teaching
them to educate the client .
Helping your employees work together is - ANS called teamwork .
Computer hardware - ANS is an object that is tangible such as a keyboard or display screen .
What's stored in a " catchall drawer " ? - ANS a screwdriver , hammer , and measuring tape
Cosmetics should be stored - ANS away from heaters and dryers , as many types spoil in heat
.
@2026/2027 ALLRIGHTS RESERVED.
8, 9, 10, 11, &12 EXAM QUESTIONS AND
ANSWERS 2026 VERIFIED.
The front desk associate's duties should be - ANS well-defined and known to everyone in the
salon and spa
Making all of the decisions for a salon and spa staff without asking for their input - ANS will
cause the staff to resent you .
Items that are rarely ordered for a salon and spa include - ANS styling chair back covers and
magazine covers
A front desk associate should be trained - ANS only in the areas that are part of the job
description .
Employees should be allowed to contribute to the decision - making process and the manager -
ANS can still retain control over final decision making .
Learn ___ ____to perform the necessary functions of the software programs in your salon and
spa . - ANS one way
Computer software - ANS is computer programs that do specific tasks .
@2026/2027 ALLRIGHTS RESERVED.
, Typically , front desk associates will leave a salon and spa - ANS after three to four years of
employment .
The _____ __________ is responsible for helping the staff succeed . - ANS salon manager
The salon and spa owner and manager should - ANS coordinate the staff to work as a team .
Internet in a salon and spa should be used - ANS for ordering and finding people looking for
employment
Why wouldn't you want to purchase an inexpensive washing machine ? - ANS It may not hold
up to daily washings over a long period of time .
The person who is responsible for getting people to work together to accomplish desired goals
and objectives efficiently and effectively is the - ANS salon manager
What is " working capital " ? - ANS change for the cash drawer
A manager can best help a technician increase his or her average ticket by - ANS teaching
them to educate the client .
Helping your employees work together is - ANS called teamwork .
Computer hardware - ANS is an object that is tangible such as a keyboard or display screen .
What's stored in a " catchall drawer " ? - ANS a screwdriver , hammer , and measuring tape
Cosmetics should be stored - ANS away from heaters and dryers , as many types spoil in heat
.
@2026/2027 ALLRIGHTS RESERVED.
