2025/2026 Support
Exam Study Guide.
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Which iPadOS setting should you set to control the maximum decibel level so that
it's comfortable to use your iPad with headphones? - ANSWERS-Sounds
How much free iCloud storage do Managed Apple IDs that are created with Apple
School Manager receive? - ANSWERS-200 GB
Which feature prevents unauthorized use of a remotely wiped iPhone, iPad, Apple
Watch, or Mac if the device is lost or stolen? - ANSWERS-Activation Lock
Scenario
Aileen often works offline on her MacBook Air. When she makes changes to Pages,
Numbers, and Keynote files, she relies on the autosave feature and iCloud to keep
her documents updated.
How does macOS handle changes to local documents that are stored in iCloud? -
ANSWERS-It caches the changes, then silently pushes them when an internet
connection to the iCloud servers becomes available.
Where can you check the real-time service status of Apple network services? -
ANSWERS-apple.com/support/systemstatus
Which macOS feature lets multiple users log in at the same time and access some
of the same resources? - ANSWERS-Fast user switching
Which two System Settings can you use to change your login password if you are
logged in to your user account? - ANSWERS-1) Users & Groups
, 2) Touch ID & Password
Which four options are available from the macOS Recovery window? - ANSWERS-
1) Safari
2) Disk Utility
3) Reinstall macOS
4) Restore from Time Machine
Scenario
A Relocated Items folder alias appeared on your desktop after you updated
macOS.
Why did this folder appear after the macOS update? - ANSWERS-Some of your
files' previous locations were incompatible with current macOS Security settings.
What happens when you revive an Intel-based Mac with Apple Configurator for
Mac? - ANSWERS-It updates the firmware on the Apple T2 Security Chip.
What should you use to revive a Mac with Apple silicon that becomes
unresponsive when the macOS installation process is interrupted by a power
failure? - ANSWERS-Apple Configurator for Mac
Which feature of macOS Recovery should you use when you need to transfer files
from a Mac with Apple silicon? - ANSWERS-Share Disk
How do you start up an Intel-based Mac in safe mode? - ANSWERS-Press and hold
the Shift key during startup and log in as Administrator.
**M1/M2: Press and hold the power button on your Mac until "Loading startup
options" appears. Select a volume. Press and hold the Shift key, then click