Concepts
The process of acquiring information from a patient to determine health care needs and abilities
is called:
A. Assessment.
B. Evaluation.
C. Documentation.
D. Planning. - correct answer ✔✔ Assessment.
Properly written patient educational materials should:
A. Be narrative paragraphs rather than outlined information.
B. Not include charts or diagrams.
C. Include complex medical terms and phrases.
D. Focus on keys points.
E. Be lengthy and use sophisticated words. - correct answer ✔✔ Focus on key points.
The best way to reinforce verbal instructions for a patient is to:
A. Explain the directions using pronounced body language.
B. Provide the patient with written instructions.
C. Reassure the patient using constant therapeutic touch.
D. Ask the patient to call you in a couple of days to see if there are any questions. - correct
answer ✔✔ Provide the patient with written instructions.
As the best way to document that a patient received written instructions to take home, you
should:
A. Have the receptionist to file a note in the patient's chart.
, B. Write an entry in the patient's chart stating that the patient received the materials.
C. Have the patient sign a document to be placed in the patient's chart, verifying receipt of the
materials.
D. Have the patient answer questions about the materials to see if he or she read the
information.
E. Conduct a follow-up phone call to the patient. - correct answer ✔✔ Have the patient sign a
document to be placed in the patient's chart, verifying receipt of the materials.
An environment conducive to learning is characterized by:
A. Privacy.
B. Interruptions.
C. Noise.
D. Chaos. - correct answer ✔✔ Privacy.
When evaluation a patient's progress in a patient educational program, if you discover
noncompliance, this means that the patient is:
A. Following the instructions exactly as they were provided.
B. Not progressing as quickly as expected.
C. Refusing to follow prescribed orders.
D. Having a reaction to prescribed medication.
E. Progressing quickly and healing properly. - correct answer ✔✔ Refusing to follow prescribed
orders.
When developing written patient educational materials, it is most important to consider:
A. The patient's cognitive level of understanding.
B. The patient's gender.
C. Incorporating more complex medical terminology in the information.