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EMD V14 Exam 300+ Questions Emergency Dispatch Protocols CPR Response Prep 2026

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This document contains a comprehensive set of over 300 exam-style questions with verified answers for EMD V14 (Emergency Medical Dispatcher), focusing on dispatch protocols, emergency response procedures, and life-saving instructions. It covers key concepts such as case entry, determinant coding, pre-arrival instructions (PAIs), post-dispatch instructions (PDIs), and protocol selection, making it a complete preparation resource for certification exams. The material provides in-depth coverage of emergency dispatch decision-making, including how to assess breathing status, identify cardiac arrest, and apply correct protocol pathways. As shown on pages 12–16, it outlines structured case entry questioning (e.g., address, callback number, consciousness, breathing status) and emphasizes critical distinctions such as agonal breathing, ineffective breathing, and ECHO-level responses. It also explains when to initiate immediate life-saving instructions like CPR, airway management, or scene safety guidance, ensuring rapid and accurate emergency response. Additionally, the document explores a wide range of real-world emergency scenarios including trauma incidents, seizures, choking, cardiac arrest, pregnancy emergencies, and hazardous situations (pages 2–4). It reinforces protocol selection rules, determinant codes (e.g., 17-D-1, 27-D-4), and dispatcher priorities such as scene safety, rapid dispatch, and continuous caller guidance. The inclusion of full protocol lists (pages 7–11) and decision-making rules (pages 18–22) makes this an essential tool for mastering structured emergency communication systems. This resource is particularly useful for: Students preparing for EMD (Emergency Medical Dispatcher) certification exams Emergency dispatch trainees and call center professionals EMS, paramedic, or emergency response students Individuals seeking structured practice questions for emergency protocol mastery The content aligns closely with official training systems such as the Priority Dispatch System (PDS) and emergency communication manuals used in dispatcher certification programs. It is ideal for reinforcing protocol accuracy, improving decision-making speed, and preparing for high-pressure emergency call scenarios. Keywords: emd v14, emergency dispatcher, dispatch protocols, pre arrival instructions, post dispatch instructions, case entry, determinant codes, cpr instructions, airway management, emergency response, ems training, protocol selection, cardiac arrest, trauma dispatch, emergency communication, exam questions

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EMD V14 ACTUAL EXAM
QUESTIONS WITH COMPLETE
SOLUTIONS 2026 EXPERT
VERIFIED | ACE THE TEST



A caller reports she is pregnant and having abdominal pain. In response to

Key Question #1, Protocol 24, she indicates she is 22 weeks along. How

many additional Key Questions would the EMD need to ask? - 🧠 ANSWER

✔✔c. Two (#6 and #7)

,During Case Entry question #3, the caller reports her son is at the bottom

of the swimming pool. What should the EMD do next? - 🧠 ANSWER ✔✔c.

Dispatch 14-E-2, read PDI A and D, then return to questioning

A caller is reporting a construction worker fell off the roof of a commercial

building. The caller estimates the patient fell approximately 35 feet. The

patient is awake and breathing, with multiple fractures and SERIOUS

bleeding. What is the correct determinant code? - 🧠 ANSWER ✔✔b. 17-D-1


A caller is reporting a fight in the school yard. One victim was hit in the

head and is now unconscious. In Protocol 4, how many Key Questions are

you asking? - 🧠 ANSWER ✔✔c. Four. After initiating dispatch, you will

return to ask Key Questions 1 thru 4 before going to PDI's and DLS links.

A caller is reporting a shooting. The suspect has left the scene and the

caller is caring for the single victim who was shot once in the chest. The

patient is completely alert but having difficulty breathing. The caller also

reports there is SERIOUS bleeding. What is the appropriate determinant

code? - 🧠 ANSWER ✔✔c. 27-D-4


A caller reports a tiger got loose from its cage at the zoo and has attacked

a patron. The caller was able to run into a bathroom to hide but can hear

, both the victim and the tiger still outside. Which PDI's would you give? - 🧠

ANSWER ✔✔a. PDI A and PDI B


If the complaint description appears to be TRAUMA in nature, the EMD

should choose the protocol that: - 🧠 ANSWER ✔✔a. Best addresses the

mechanism of injury

An alert, first-party caller reports that he was just bitten by a rattlesnake.

What is the best Chief Complaint Protocol? - 🧠 ANSWER ✔✔a. 2: Allergies

(Reactions)/Envenomations (Stings, Bites)


Pre-Arrival Instructions (PAIs) must be read: - 🧠 ANSWER ✔✔a. exactly as

written.

The head-tilt is the only recognized method of airway control in the PAI

dispatch environment. - 🧠 ANSWER ✔✔a. True


In response to Key Question 1a on Protocol 12, the caller reports that the

14-year-old patient was not alert between seizures. What should you do

next? - 🧠 ANSWER ✔✔d. Initiate a 12-D-2 response, provide all

appropriate PDIs, and then return to questioning.




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