Study Guide
What's the purpose of patient education? - correct answer ✔✔ Increase the competence and
confidence (self-efficacy) of patients for self-management.
What is the goal of patient education? - correct answer ✔✔ Prepare patients and their families
for independence, to either maintain or improve the health status when they are on their own.
What are the benefits of patient education? - correct answer ✔✔ -Increase consumer
satisfaction
-Improve quality of life
-Ensure continuity of care
-Decrease patient anxiety
-Effectively reduce the complications of illness and incidence of disease.
-Promote adherence to treatment plans
What are the barriers to overcome in patient education? - correct answer ✔✔ -Teach patients
from diverse culture.
-Patients who rely on health information on the internet.
-Patients with literacy limitations or limited English.
-Stress from diagnosis.
-Fear
-Lack of time
Why is patient education so important? - correct answer ✔✔ -There is a growing number of
individuals with chronic disease and elderly individuals with multiple health concerns.
, -REQUIREMENT for Hospital Accreditation.
What is the patient education process? - correct answer ✔✔ Assessment, planning,
implementation, evaluation.
The _____________ accreditation is recognized nationwide as a symbol of quality that indicates
that an organization meets certain performance standards. - correct answer ✔✔ Joint
Commission for Accreditation of Healthcare Organizations'
Why do health care organizations seek accreditation? - correct answer ✔✔ -Assists
organizations in improving the quality of care.
-Can be used to meet certain Medicare certification requirements.
-Enhances community confidence.
-HealthCare Accrediting Body, CMS approved.
-Annual, on-site survey.
-Standards are less perspective.
-ISO-9001 QUALITY MANAGEMENT SYSTEM STANDARDS.
-This takes a lot of resources, but you are not paying accrediting organization directly. - correct
answer ✔✔ DNV Accreditation
-HealthCare Accrediting Body, CMS approved.
-Every 3 years.
-More prescriptive, but frequently revised and costly to hospitals.
-COSTLY - correct answer ✔✔ JCAHO Accreditation
Standards of acceptable behavior? - correct answer ✔✔ Ethical