Communication Developing
Leaders for a Networked World
(2024) 5th Edition By Peter Cardon
(All Chapters 1-17 with Bonus
Chapter, 100% Original Verified, A+
Grade)
This is The Only Original and
Complete Instructor Manual for 5th
Edition, All Other Files in the Market
are Fake/Old/Wrong Edition.
Part 1: Teaching Notes and Solutions to
Discussion Exercises
Part 2: Help with AI: Teaching Notes
Part 3: Grammar and Usage Quizzes with Answer
,Part 1: Teaching Notes and Solutions to Discussion Exercises
Instructor’s Manual to Accompany
BUSINESS COMMUNICATION
Developing Leaders for a Networked World (5e)
By Peter W. Cardon
Chapter 1:
Establishing Credibility
IM 1-1
© McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of McGraw Hill LLC.
,Chapter Summary
This chapter discusses the importance of credibility and how to establish it within business
communications. To be a credible communicator, competence, caring, and character is needed.
Following business ethics along with adhering to high corporate and personal values are especially
important elements of character. You can evaluate your business communications using the FAIR (Facts,
Access, Impacts, Respect) approach to ethical business communications. The rest of the chapters in this
textbook will help improve business communication skills in a variety of settings.
PowerPoint Notes and Outline
SLIDE 1-1
SLIDE 1-2
IM 1-3
© McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of McGraw Hill LLC.
, SLIDE 1-3
Credibility is your reputation for being
trustworthy—trustworthy to perform
your work with excellence; to care
about those you work with and for; to
live by high ethical, corporate, and
personal values; and to deliver on your
promises. In short, your credibility is
the degree to which others believe or
trust in you.
SLIDE 1-4
Do you operate from a position of
trust or credibility? That is one of the
first things you should consider as you
communicate. In the business world,
you often start from a deficit of trust.
As a result, one of your first goals
should be to gain trust or credibility
from colleagues, clients, customers,
and other contacts.
IM 1-4
© McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of McGraw Hill LLC.