SPHR: Mindedge Questions and Answers

SPHR: Mindedge Questions and
Answers
VisionMStatementM-
MAnswerMAMvisionMstatement*MshouldMbeMaMconciseMassertionMofMwhatMtheMcompany
Mis,MwhoMitMserves,MandMwhereMitMisMgoing.MTheMvisionMstatementMshouldMbeManMi
nspiringMpieceMthatMprovidesMeveryoneMinvolvedMinMtheMorganization—
fromMemployeesMtoMshareholdersMtoMcustomers—insightMintoMtheMorganization'sMfuture.



MissionMStatementM-
MAnswerMMissionMstatementsMelaborateMonMvisionMstatementsMbyMprovidingMadditionalM
detailsMaboutMhowMtheMorganizationMplansMtoMachieveMitsMvisionMofMtheMfuture.MMissi
onMstatementsMshouldMalsoMdifferentiateManMorganizationMfromMitsMcompetitors.MTheMp
resumedMreadersMofMaMmissionMstatement*MareMtheMorganization'sMemployees,MandMit
MshouldMprovideMinsightMintoMtheMlong-termMdirectionMofMtheMcompany.



coreMcompetenciesM-
MAnswerMareMtheMthingsMthatMitMdoesMbest.MCoreMcompetenciesMareMessentialMtoMdif
ferentiateMoneMorganizationMfromMitsMcompetitors.MTheseMpointsMofMexcellenceMmayMbe
MrelatedMtoMtechnology,Mproduction,Mculture,MandMcommunity,MknowledgeMmanagement,
MorMsomeMcombinationMofMthese.MItMcanMbeMhelpfulMtoMidentifyMcoreMcompetenciesM
duringMstrategicMplanningMsinceMcoreMcompetenciesMwillMhighlightMareasMofMvalueMwithi
nManMorganizationMthatMshouldMbeMfosteredMandMsupportedMwithMresources.



corporateMvaluesMstatementM-
MAnswerMisMaMstatementMissuedMbyMexecutivesMatMaMcompanyMtoMemployeesMthatMin
dicatesMhowMbusinessMshouldMbeMconductedMwithinMthatMorganization.MTheseMvaluesMs
houldMbeMstableMandMgeneral.MCommonMcorporateMvaluesMareMintegrity,Mrespect,Mprod
uctMandMserviceMexcellence,MandMteamwork.



codeMofMethicsM-
MAnswerMwhichMisMaMformalMsetMofMprinciplesMthatMdescribesMtheMidealMstandardsMth
eMcompanyMtriesMtoMupholdMinMitsMbusinessMpractices.MThisMisMsometimesMmistakenly
MreferredMtoMasMaMcodeMofMconduct*,MwhichMisMaMsimilarMbutMdifferentMthing.



codeMofMconductM-
MAnswerMcodeMofMconductMdealsMwithMemployees'Mbehavior;MitMspellsMoutMtheMtypes
MofMemployeeMbehaviorMthatMareMconsideredMacceptableMandMunacceptable

, CodeMofMConductMVs.MCodeMofMEthicsM-
MAnswerMWhileMtheMcodeMofMethicsMdealsMwithMtheMorganization'sMbehavior,MtheMcod
eMofMconductMdealsMwithMemployees'Mbehavior;MitMspellsMoutMtheMtypesMofMemployee
MbehaviorMthatMareMconsideredMacceptableMandMunacceptable.



CorporateMcitizenshipM-
MAnswerMaMvoluntaryMcommitmentMbyMaMcompanyMtoMaddressMissuesMorMproblemsMth
atMaffectMitsMsurroundingMcommunities,MbothMlocalMandMglobal.MCorporateMcitizenshipMi
nitiativesMoftenMinvolveMsponsorshipMofMcommunityMorganizationsMorMprogramsMthatMen
courageMemployeesMtoMvolunteerMinMtheMcommunity.



CorporateMSocialMResponsibilityM-
MAnswerMinvolvesMaMcompany'sMproactiveMeffortsMtoMprotectMtheMphysicalMenvironment
MandMtheMpeopleMinMtheMcommunitiesMwhereMitMdoesMbusiness.MEnergyMconservation,
MLEEDMconstruction,MandMtheMuseMofMenvironmentallyMfriendlyMmaterialsMareMexamples
MofMsocialMresponsibilityMinitiatives.MTheseMinitiativesMareMoftenMconductedMinMpartnersh
ipMwithMnongovernmentalMorganizationsM(NGOs)MthatMworkMonMsocialMandMenvironment
alMissues.



HRsMroleMinMcorporateMcitizenshipM-
MAnswerMHRMplaysMaMsignificantMroleMinMcorporateMcitizenshipMbyMclarifyingMtheMgoals
MofMcitizenshipMinitiatives,MtoMavoidMpotentialMconflictsMofMinterestMandMmakeMsureMth
atMtheseMinitiativesMdoMnotMconflictMwithMtheMcompany'sMprincipalMbusinessMmission.



organization'sMstrategicMplanning*MprocessM-
MAnswerMtheMoutliningMofMtheMpurpose,MstrategicMgoals,MandMperformanceMexpectation
sMforManMorganization



organizationalMauditM-
MAnswerMaMcomprehensiveMreviewMofMtheMcompanysMassets,Mpolicies,MandMpracticesMt
hatMfocusesMonM6MfunctionalMareas:McompanyMmindset,Mcompetence,MperformanceMorM
consequence,MGovernance,McapacityMforMchange,MandMleadership



DavidMUlrich,MtheMorganizationalMauditMassessesMsixMsignificantMorganizationalMcharacteris
tics:M-MAnswerMSharedMmindset;

CompetenceM(knowledge,Mskills,MandMabilities);

ConsequenceM(performanceMmanagement);

GovernanceM(organizationalMstructure,McommunicationMsystems,Mpolicies);

WorkMprocess/CapacityMforMchangeM(abilityMtoMimprove,MchangeMandMlearn);Mand