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10th Edition by Kendall Kenneth and Kendall Julie,
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All Chapters 1 - 16
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,TABLE OF CONTENTS
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I.MSystemsMAnalysisMFundamentals
1. Systems,MRoles,MandMDevelopmentMMethodologies
2. UnderstandingMandMModelingMOrganizationMSystems
3. ProjectMManagement
II.MInformationMRequirementsMAnalysis
4. InformationMGathering:MInteractiveMMethods
5. InformationMGathering:MUnobtrusiveMMethods
6. AgileMModeling,MPrototyping,MandMScrum
III.MTheMAnalysisMProcess
7. UsingMDataMFlowMDiagrams
8. AnalyzingMSystemsMUsingMDataMDictionaries
9. ProcessMSpecificationsMandMStructuredMDecisions
10. Object-OrientedMSystemsMAnalysisMandMDesignMUsingMUML
IV.MTheMEssentialsMofMDesign
11. DesigningMEffectiveMOutput
12. DesigningMEffectiveMInput
13. DesigningMDatabases
14. Human-ComputerMInteractionMandMUXMDesign
V.MQualityMAssuranceMandMImplementation
15. DesigningMAccurateMDataMEntryMProcedures
16. QualityMAssuranceMandMImplementation
,Chapter 2 M
Understanding and Modeling Organizational Systems
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Key Points and Objectives
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1. OrganizationsMareMcomplexMsystemsMcomposedMofMinterrelatedMandMinterdependentMsubsystems.
2. SystemMandMsubsystemMboundariesMandMenvironmentsMhaveManMimpactMonMinformationMsystemManalysisMandMdesig
n.
3. SystemsMareMdescribedMasMeitherMopen,MwithMfreeMflowingMinformation,MorMclosedMwithMrestrictedMaccessMtoMinf
ormation.
4. AMvirtualMorganizationMisMoneMthatMhasMpartsMofMtheMorganizationMinMdifferentMphysicalMlocations.MTheyMuseMco
mputerMnetworksMandMcommunicationsMtechnologyMtoMworkMonMprojects.MAdvantagesMofMaMvirtualMorganizatio
nMare:
A. ReducedMcostsMofMphysicalMfacilities
B. MoreMrapidMresponseMtoMcustomerMneeds
C. FlexibilityMforMemployeesMtoMcareMforMchildrenMorMagingMparents
5. EnterpriseMsystemsMorMEnterpriseMResourceMPlanningM(ERP)MdescribesManMintegratedMorganizationalMinformatio
nMsystem.MTheMsoftwareMhelpsMtheMflowMofMinformationMbetweenMtheMfunctionalMareasMwithinMtheMorganization.
6. ERPMcanMaffectMeveryMaspectMofMtheMorganization,MsuchMas:
A. DesignMofMemployees’Mwork
B. SkillsMrequiredMforMjobMcompetency
C. StrategicMpositioningMofMtheMcompany
7. ManyMissuesMmustMbeMovercomeMforMtheMERPMinstallationMisMtoMbeMdeclaredMaMsuccess:
A. UserMacceptance
B. IntegrationMwithMlegacyMsystemsMandMtheMsupplyMchain
C. UpgradingMfunctionalityM(andMcomplexity)MofMERPMmodules
D. ReorganizingMworkMlifeMofMusersMandMdecisionMmakers
E. ExpandedMreachMacrossMseveralMorganizations
F. StrategicMrepositioningMofMtheMcompany
8. AMcontext-
levelMdataMflowMdiagramMisManMimportantMtoolMforMshowingMdataMusedMandMinformationMproducedMbyMaMsystem.MItMpr
ovidesManMoverviewMofMtheMsettingMorMenvironmentMtheMsystemMexistsMwithin—
whichMentitiesMsupplyMandMreceiveMdata/information.
9. TheMcontext-
, levelMdataMflowMdiagramMisMoneMwayMtoMshowMscope,MorMwhatMisMtoMbeMincludedMinMtheMsystem.MTheMprojectMhasMa
MbudgetMthatMhelpsMtoMdefineMscope.