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BMGT 301 EXAM 1 UMD EXAM 2026 COMPLETE
EXAM QUESTIONS AND ACCURATE ANSWERS
|ALREADY PASSED!!
Technology can play a key role in creating and reinforcing assets for
sustainable advantage. This includes: ......ANSWER......a. Enabling an
imitation resistant value chain
b. Strengthening a firm's brand
c. Collecting useful data
d. Establishing switching costs
e. Creating a network effect
f. Creating or enhancing a firm's scale advantage
g. Enabling product or service differentiationh. Offering an opportunity
to leverage unique distribution channels.
Transaction Processing Systems (TPS) ......ANSWER......Information
Inputs: Transactions; daily events
Information Outputs: Detailed reports; lists; summaries
Users: Operations personnel; first-line supervisors
Management Information Systems (MIS) ......ANSWER......Information
Inputs: Summary transaction data; high-volume data; simple models
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Information Outputs: Summary and exception reports
Users: Middle managers
Decision Support Systems (DSS) ......ANSWER......Information Inputs:
Optimized for data analysis, analytic models and data analysis tools.
Information Outputs: Interactive; simulations; analysis
Users: Professionals, staff managers
Executive Support Systems (ESS) ......ANSWER......Information Inputs:
Aggregate data; external, internal
Information Outputs: Projections; responses to queries
Users: Senior managers
Define and describe the value chain model. ......ANSWER......---
highlights specific activities in the business where competitive strategies
can best be applied and where information systems will most likely have
a strategic impact and identifies specific, critical leverage points where a
firm can use information technology most effectively to enhance its
competitive position..
---views the firm as a series of basic activities that add a margin of value
to a firm's products or services. The activities are categorized as either
primary or support activities.
---Primary activities are most directly related to production and
distribution of the firm's products and services, which create value for
the customer.
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---Support activities make the delivery of primary activities possible and
consist of organization infrastructure
---linked to the value chains of its suppliers, distributors, and customers.
Explain how the value chain model can be used to identify
opportunities for information systems. ......ANSWER......---can be used
at each stage of the value chain to improve operational efficiency, lower
costs, improve profit margins, and forge a closer relationship with
customers and suppliers
---help examine how value-adding activities are performed at each
stage of the value chain.
---can improve the relationship with customers (customer relationship
management systems) and with suppliers (supply chain management
systems) who may be outside the value chain but belong to an
extended value chain and can help businesses track benchmarks in the
organization and identify best practices of their particular industries.
---After analyzing various stages in the value chain, an organization can
devise a list of candidate applications for information systems.
Define the value web and show how it is related to the value chain.
......ANSWER......---a collection of independent firms that use
information technology to coordinate their value chains to collectively
produce a product or service.
---It is more customer driven and operates in a less linear fashion than
the traditional value chain.
pg. 3
BMGT 301 EXAM 1 UMD EXAM 2026 COMPLETE
EXAM QUESTIONS AND ACCURATE ANSWERS
|ALREADY PASSED!!
Technology can play a key role in creating and reinforcing assets for
sustainable advantage. This includes: ......ANSWER......a. Enabling an
imitation resistant value chain
b. Strengthening a firm's brand
c. Collecting useful data
d. Establishing switching costs
e. Creating a network effect
f. Creating or enhancing a firm's scale advantage
g. Enabling product or service differentiationh. Offering an opportunity
to leverage unique distribution channels.
Transaction Processing Systems (TPS) ......ANSWER......Information
Inputs: Transactions; daily events
Information Outputs: Detailed reports; lists; summaries
Users: Operations personnel; first-line supervisors
Management Information Systems (MIS) ......ANSWER......Information
Inputs: Summary transaction data; high-volume data; simple models
pg. 1
,2|Page
Information Outputs: Summary and exception reports
Users: Middle managers
Decision Support Systems (DSS) ......ANSWER......Information Inputs:
Optimized for data analysis, analytic models and data analysis tools.
Information Outputs: Interactive; simulations; analysis
Users: Professionals, staff managers
Executive Support Systems (ESS) ......ANSWER......Information Inputs:
Aggregate data; external, internal
Information Outputs: Projections; responses to queries
Users: Senior managers
Define and describe the value chain model. ......ANSWER......---
highlights specific activities in the business where competitive strategies
can best be applied and where information systems will most likely have
a strategic impact and identifies specific, critical leverage points where a
firm can use information technology most effectively to enhance its
competitive position..
---views the firm as a series of basic activities that add a margin of value
to a firm's products or services. The activities are categorized as either
primary or support activities.
---Primary activities are most directly related to production and
distribution of the firm's products and services, which create value for
the customer.
pg. 2
, 3|Page
---Support activities make the delivery of primary activities possible and
consist of organization infrastructure
---linked to the value chains of its suppliers, distributors, and customers.
Explain how the value chain model can be used to identify
opportunities for information systems. ......ANSWER......---can be used
at each stage of the value chain to improve operational efficiency, lower
costs, improve profit margins, and forge a closer relationship with
customers and suppliers
---help examine how value-adding activities are performed at each
stage of the value chain.
---can improve the relationship with customers (customer relationship
management systems) and with suppliers (supply chain management
systems) who may be outside the value chain but belong to an
extended value chain and can help businesses track benchmarks in the
organization and identify best practices of their particular industries.
---After analyzing various stages in the value chain, an organization can
devise a list of candidate applications for information systems.
Define the value web and show how it is related to the value chain.
......ANSWER......---a collection of independent firms that use
information technology to coordinate their value chains to collectively
produce a product or service.
---It is more customer driven and operates in a less linear fashion than
the traditional value chain.
pg. 3
