WGU D567 : OBSERVATIONAL FINDINGS
ON GROUP DYNAMICS CERTIFICATION
SCRIPT 2026 QUESTIONS WITH SOLUTIONS
GRADED A+
◍ Elaboration principle.
Answer: - groups emerge when additional elements and people become
linked to original members
◍ What are the stages of group formation?.
Answer: 1. Forming; 2. Storming; 3. Norming; 4. Performing.
◍ What is the performing stage of group development?.
Answer: Groups collaborate to achieve goals while maintaining quality
relationships.
◍ Roles:.
Answer: -specify types of behaviors expected of individuals who occupy
particular positions in the group-Independent of individual, flexible to some
extent, and defined responsibilities
◍ What is the importance of matching decision-making with situational
needs?.
Answer: Different situations may require unanimous decisions or consensus
for effectiveness.
◍ What characterizes the norming stage?.
Answer: Members develop personal commitment to collaboration and
internalize group norms.
◍ What is the relationship between high status and power?.
Answer: High status individuals have strong influence over group decisions
, and are less affected by peer pressure.
◍ What behaviors are associated with high status and high power individuals?.
Answer: They may exhibit altruistic behavior but can also disdain
lower-status workers.
◍ Social influence:.
Answer: -results from majority and minority influence-Majority influence:
majority/group impacts minority/individual-Minority influence:
minority/individual impacts group/majority
◍ Asch.
Answer: Observe people's decisions when majority of group members made
errors judging line lengths
◍ What is a pseudogroup?.
Answer: A group where members are assigned to work together but have no
interest in doing so.
◍ What are the guidelines for creating effective groups?.
Answer: 1. Establish clear and relevant goals; 2. Ensure effective two-way
communication; 3. Distribute leadership and participation; 4. Distribute
power; 5. Match decision-making with situational needs; 6. Encourage
constructive controversy.
◍ Two-factor model of leadership: two basic sets of leadership:.
Answer: -Task: focus on group's work and its goalsPromote task
completion, regulate behavior, monitor communication, reduce goal
ambiguity-Relationship: focus on the interpersonal relations within the
group-Maintain and enhance positive interpersonal relations, friendliness,
mutual trust, openness
◍ McGrath model.
Answer: Generating: concoct strategies to accomplish goals and approaches
to problemsChoosing: make decisions about issues that have correct
solutions or questionsNegotiating: resolve differences in opinions among
group members Executing: participate in competitions, create a product,
, carryout actions, etc. Figure 1.4 McGrath's circumplex model of group tasks
(p.14)
◍ Social capital.
Answer: -describes how rich you are in interpersonal terms"How connected
are you"
◍ Implicit influence.
Answer: -unconscious - produced by cognitive, social, and behavioral
processes that are not controlled and often unnoticed
◍ Equity norm.
Answer: Social standard that encourages distribution of rewards and
resources in proportion to their inputs
◍ What is the role of norms in a group?.
Answer: Norms are common beliefs regarding appropriate behavior,
attitudes, and perceptions among group members.
◍ What is the difference between effective and high-performance groups?.
Answer: High-performance groups outperform effective groups and
members are deeply committed to one another.
◍ What defines a group?.
Answer: A group is two or more individuals in face-to-face interaction who
are aware of their positive interdependence as they strive to achieve mutual
goals.
◍ What is the impact of positive group interaction on psychological health?.
Answer: It helps people feel connected and increases immune system
functioning.
◍ Dyad.
Answer: -group with two members → members are usually linked by a
strong, emotional bond-Relations in group increase with group
size-Dunbar's number - humans do not have brain capacity to form
meaningful relations with over 150 people
ON GROUP DYNAMICS CERTIFICATION
SCRIPT 2026 QUESTIONS WITH SOLUTIONS
GRADED A+
◍ Elaboration principle.
Answer: - groups emerge when additional elements and people become
linked to original members
◍ What are the stages of group formation?.
Answer: 1. Forming; 2. Storming; 3. Norming; 4. Performing.
◍ What is the performing stage of group development?.
Answer: Groups collaborate to achieve goals while maintaining quality
relationships.
◍ Roles:.
Answer: -specify types of behaviors expected of individuals who occupy
particular positions in the group-Independent of individual, flexible to some
extent, and defined responsibilities
◍ What is the importance of matching decision-making with situational
needs?.
Answer: Different situations may require unanimous decisions or consensus
for effectiveness.
◍ What characterizes the norming stage?.
Answer: Members develop personal commitment to collaboration and
internalize group norms.
◍ What is the relationship between high status and power?.
Answer: High status individuals have strong influence over group decisions
, and are less affected by peer pressure.
◍ What behaviors are associated with high status and high power individuals?.
Answer: They may exhibit altruistic behavior but can also disdain
lower-status workers.
◍ Social influence:.
Answer: -results from majority and minority influence-Majority influence:
majority/group impacts minority/individual-Minority influence:
minority/individual impacts group/majority
◍ Asch.
Answer: Observe people's decisions when majority of group members made
errors judging line lengths
◍ What is a pseudogroup?.
Answer: A group where members are assigned to work together but have no
interest in doing so.
◍ What are the guidelines for creating effective groups?.
Answer: 1. Establish clear and relevant goals; 2. Ensure effective two-way
communication; 3. Distribute leadership and participation; 4. Distribute
power; 5. Match decision-making with situational needs; 6. Encourage
constructive controversy.
◍ Two-factor model of leadership: two basic sets of leadership:.
Answer: -Task: focus on group's work and its goalsPromote task
completion, regulate behavior, monitor communication, reduce goal
ambiguity-Relationship: focus on the interpersonal relations within the
group-Maintain and enhance positive interpersonal relations, friendliness,
mutual trust, openness
◍ McGrath model.
Answer: Generating: concoct strategies to accomplish goals and approaches
to problemsChoosing: make decisions about issues that have correct
solutions or questionsNegotiating: resolve differences in opinions among
group members Executing: participate in competitions, create a product,
, carryout actions, etc. Figure 1.4 McGrath's circumplex model of group tasks
(p.14)
◍ Social capital.
Answer: -describes how rich you are in interpersonal terms"How connected
are you"
◍ Implicit influence.
Answer: -unconscious - produced by cognitive, social, and behavioral
processes that are not controlled and often unnoticed
◍ Equity norm.
Answer: Social standard that encourages distribution of rewards and
resources in proportion to their inputs
◍ What is the role of norms in a group?.
Answer: Norms are common beliefs regarding appropriate behavior,
attitudes, and perceptions among group members.
◍ What is the difference between effective and high-performance groups?.
Answer: High-performance groups outperform effective groups and
members are deeply committed to one another.
◍ What defines a group?.
Answer: A group is two or more individuals in face-to-face interaction who
are aware of their positive interdependence as they strive to achieve mutual
goals.
◍ What is the impact of positive group interaction on psychological health?.
Answer: It helps people feel connected and increases immune system
functioning.
◍ Dyad.
Answer: -group with two members → members are usually linked by a
strong, emotional bond-Relations in group increase with group
size-Dunbar's number - humans do not have brain capacity to form
meaningful relations with over 150 people
