4A051 CDC URE 2026 QUESTIONS
COMPLETE SOLUTION 402 QUESTIONS
VERIFIED ANSWERS FULL STUDY GUIDE
GRADED A+
⩥ When did the Air Force Medical Service align the structure to mirror
the line of the Air Force and what was the organizational structure name
changed to? Answer: 1993, Objective Medical group
⩥ What considerations did working groups use as a basis for developing
a streamlined, consistent MTF organizational structure from a clinic to a
medical group? Answer: Air expeditionary force (AEF)
⩥ What are the AFMS objectives? Answer: Better care, better health,
best value, readiness and core mission.
⩥ What Air Force Medical Service objective encourages health
behaviors through a health-based culture to enhance resilient and human
performance, while reducing illness and injury? Answer: Better Health
⩥ What Air Force Medical Service objective supports optimal readiness
for all Airmen and ensures Air Force medics are current, trained and
equipped to deliver "Trusted Care, Anywhere" in? Answer: Readiness
,⩥ What is the function of the Air Force Surgeon General? Answer:
Advices both SECAF and CSAF on medical matters pertaining to Air
Force operations and readiness.
⩥ What are two examples of a field operation agency? Answer: AFMOA
and AFMSA
⩥ What are five types of military treatment facilities? Answer:
Hospital/Medical Centers, Medical Wing, Limited Scope Military
Treatment Facility, Medical Squadron, Typical Clinic Model.
⩥ What squadrons are allowed in an MTF? Answer: Medical Operations
Squadron, Dental Squadron, Aerospace Operations Squadron, Inpatient
Operations Squadron, Surgical Operations Squadron, Diagnostics and
Therapeutics, Medical Support Squadron.
⩥ What are some flights you would find in the Medical Support
Squadron? Answer: Resource Management, Medical Logistics, medical
Information Services, P&A, TOPA, Readiness, Pharmacy, Clinical lab,
Nutritional Medicine, Diagnostics and Therapeutics, Histopathology and
Diagnostic Imaging.
⩥ What are some examples of External customers? Answer: patients,
couriers, and insurance companies.
,⩥ What are some examples of internal customers? Answer: Coworkers,
supervisors, others in your squadron.
⩥ What are two ways you can communicate with your customers when
you are face-to-face? Answer: Non-verbal and verbal.
⩥ What factors should you consider when verbally communicating with
a customer? Answer: tone of voice, enunciate, word choice, keeping the
customers informed and building rapport.
⩥ What is the most important customer service skill? Answer: Listening
⩥ Within how many rings should you answer the phone? Answer: Three-
Five
⩥ What is the first thing you should do when you answer the phone and
call someone? Answer: Identify yourself
⩥ What steps should you take when dealing with difficult situations?
Answer: Listen to the customer attentively, show empathy, solve the
problem, take them to your patient advocate or supervisor.
⩥ What are two types of email? Answer: organizational and individual
, ⩥ What is a draft? Answer: An initial plan towards your final product.
⩥ What is the first step in developing our correspondence? Answer: To
determine the purpose
⩥ What are the three general purposes of all Air Force writing? Answer:
to direct, to inform, to persuade
⩥ What is the purpose of a letter explaining what to do when filing
laboratory reports? Answer: Direct
⩥ What is the purpose of a memorandum explaining why physical
fitness is important? Answer: Persuade
⩥ What is the purpose if you are explaining hot to report to the
commander? Answer: Inform
⩥ When thinking about your receivers, what questions would you ask?
Answer: 1. How much does my receiver know about the subject I am
presenting? 2. What response do I want from my receiver after reading
the correspondence? 3. What tone should I use to get my point across?
⩥ What must happen first before writing an outline? Answer: collect
information you are passing on
COMPLETE SOLUTION 402 QUESTIONS
VERIFIED ANSWERS FULL STUDY GUIDE
GRADED A+
⩥ When did the Air Force Medical Service align the structure to mirror
the line of the Air Force and what was the organizational structure name
changed to? Answer: 1993, Objective Medical group
⩥ What considerations did working groups use as a basis for developing
a streamlined, consistent MTF organizational structure from a clinic to a
medical group? Answer: Air expeditionary force (AEF)
⩥ What are the AFMS objectives? Answer: Better care, better health,
best value, readiness and core mission.
⩥ What Air Force Medical Service objective encourages health
behaviors through a health-based culture to enhance resilient and human
performance, while reducing illness and injury? Answer: Better Health
⩥ What Air Force Medical Service objective supports optimal readiness
for all Airmen and ensures Air Force medics are current, trained and
equipped to deliver "Trusted Care, Anywhere" in? Answer: Readiness
,⩥ What is the function of the Air Force Surgeon General? Answer:
Advices both SECAF and CSAF on medical matters pertaining to Air
Force operations and readiness.
⩥ What are two examples of a field operation agency? Answer: AFMOA
and AFMSA
⩥ What are five types of military treatment facilities? Answer:
Hospital/Medical Centers, Medical Wing, Limited Scope Military
Treatment Facility, Medical Squadron, Typical Clinic Model.
⩥ What squadrons are allowed in an MTF? Answer: Medical Operations
Squadron, Dental Squadron, Aerospace Operations Squadron, Inpatient
Operations Squadron, Surgical Operations Squadron, Diagnostics and
Therapeutics, Medical Support Squadron.
⩥ What are some flights you would find in the Medical Support
Squadron? Answer: Resource Management, Medical Logistics, medical
Information Services, P&A, TOPA, Readiness, Pharmacy, Clinical lab,
Nutritional Medicine, Diagnostics and Therapeutics, Histopathology and
Diagnostic Imaging.
⩥ What are some examples of External customers? Answer: patients,
couriers, and insurance companies.
,⩥ What are some examples of internal customers? Answer: Coworkers,
supervisors, others in your squadron.
⩥ What are two ways you can communicate with your customers when
you are face-to-face? Answer: Non-verbal and verbal.
⩥ What factors should you consider when verbally communicating with
a customer? Answer: tone of voice, enunciate, word choice, keeping the
customers informed and building rapport.
⩥ What is the most important customer service skill? Answer: Listening
⩥ Within how many rings should you answer the phone? Answer: Three-
Five
⩥ What is the first thing you should do when you answer the phone and
call someone? Answer: Identify yourself
⩥ What steps should you take when dealing with difficult situations?
Answer: Listen to the customer attentively, show empathy, solve the
problem, take them to your patient advocate or supervisor.
⩥ What are two types of email? Answer: organizational and individual
, ⩥ What is a draft? Answer: An initial plan towards your final product.
⩥ What is the first step in developing our correspondence? Answer: To
determine the purpose
⩥ What are the three general purposes of all Air Force writing? Answer:
to direct, to inform, to persuade
⩥ What is the purpose of a letter explaining what to do when filing
laboratory reports? Answer: Direct
⩥ What is the purpose of a memorandum explaining why physical
fitness is important? Answer: Persuade
⩥ What is the purpose if you are explaining hot to report to the
commander? Answer: Inform
⩥ When thinking about your receivers, what questions would you ask?
Answer: 1. How much does my receiver know about the subject I am
presenting? 2. What response do I want from my receiver after reading
the correspondence? 3. What tone should I use to get my point across?
⩥ What must happen first before writing an outline? Answer: collect
information you are passing on
