9th Edition By R. Kelly Rainer, Brad Prince
Chapter 1-14 With Technology Guide(1 2 3)
Package Title: Chapter 1, Testbank
Course Title: Rainer, IS 9e
AP
Chapter Number: 1
Question type: Multiple Choice
1) A chain is a temperature-controlled supply chain that maintains a -temperature
range to preserve and extend the shelf life or products, particularly food and pharmaceuticals.
EX
a) cold; high
b) cold; low
c) hot; high
d) hot; low
SO
Answer: b
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
LU
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
TI
2) grocers find it profitable to invest in the highly efficient, large-scale chains
required to make home grocery deliveries.
O
a) few; cold
b) few; hot
c) many; cold
d) many; hot
N
Answer: a
S
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
,3) To address the trends in the grocery industry, stores are primarily deploying new
strategies.
a) brick-and-mortar
b) cold chain
c) omnichannel
AP
d) virtual
Answer: c
Difficulty: Easy
EX
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
SO
4) Grocers are deploying omnichannel strategies to address trends in the industry. This means
they are relying on the
a) physical store model since people want to select their own products particularly perishable
LU
goods
b) pick-up model since people are still concerned about social distancing from the COVID-19
pandemic
c) use of multiple channels at one time (physical stores, e-commerce, mobile apps, and social
media)
TI
d) use of online ordering and to-the-home delivery since customers prefer the convenience of this
option
Answer: c
O
Difficulty: Easy
Section Reference 1: Opening Case
N
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
S
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Synthesis
5) Online-grocery startups first appeared in the late with being one example.
,a) 1990s; UberEats
b) 1990s; Webvan
c) 2000s; UberEats
d) 2000s; Webvan
Answer: b
Difficulty: Easy
AP
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
EX
Standard 2 : Blooms || Knowledge
6) is the largest grocer in the United States and is an example of superior
management.
SO
a) Kroger; customer relationship
b) Kroger; supply chain
c) Walmart; customer relationship
d) Walmart; supply chain
Answer: d
LU
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
TI
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
O
7) Kroger uses to enable digital pricing.
N
a) electronic labels
b) Internet of Things
c) smart shelves
S
d) supply chain management
Answer: a
Difficulty: Easy
Section Reference 1: Opening Case
, Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
8) communicate with product to report misplaced items that do not belong in
AP
specific places.
a) Electronic labels; QR codes
b) Electronic labels; RFID tags
c) Smart shelves; QR codes
EX
d) Smart shelves; RFID tags
Answer: d
Difficulty: Easy
Section Reference 1: Opening Case
SO
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
LU
9) Which of the following is NOT an example of a cashierless store?
a) Ahold Delhaize’s ―tap to go‖
b) Amazon Go
TI
c) BingoBox
d) DoorDash
Answer: d
O
Difficulty: Easy
Section Reference 1: Opening Case
N
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
S
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
10) Click-and-collect is also called .