CORRECT ANSWERS WITH RATIONALES (VERIFIED
ANSWERS) |ALREADY GRADED A+||BRAND NEW
VERSION!
Business Relationship Manager - CORRECT ANSWER>>A role that serves as the
strategic interface between a Provider, and one or more Business Partners to
stimulate, surface and shape business demand for the Provider's products and
services and ensure that the potential business value from those products and
services is captured, realized, optimized and recognized.
Three Perspectives of BRM - CORRECT ANSWER>>- Role (duties and
responsibilities)
- Discipline (skills, capabilities and knowledge)
- Organization Capability (of the provider to be effective for shaping demand)
BRM as a Connector - CORRECT ANSWER>>- Facilitate productive connections and
mobilize projects and programs
- Stimulate, surface, and shape demand, Raise IT Savvy
- Influences appropriate supply
BRM as Orchestrator - CORRECT ANSWER>>- Capabilities to drive value from
Provider services
- Coordinate and aggregate demand
- Orchestrate key provider roles
BRM as Navigator - CORRECT ANSWER>>- Facilitate Business-Provider
convergence
- Facilitate business strategy and roadmapping
- Guide architecture, portfolio and program management
, BRM Related Standards - CORRECT ANSWER>>ISO/IEC 20000
COBIT 5 - recommends appointment of BRM
ITIL Framework - description of BRM process
SFIA (Skills Framework for the Information Age)
Business-Provider Alignment Model - CORRECT ANSWER>>ENVIRONMENT
impacts the
STRATEGIC CONTEXT and drives the
IT STRATEGY and aligns to the
IT PORTFOLIO
BRM Competencies - DNA (Develop/Nurture/Advance) - CORRECT ANSWER>>-
Strategic Partnering
- Business IQ
- Portfolio Management
- Provider Domain Knowledge
- Powerful Communications
- Business Transition Management
Strategic Partnering (DNA) - CORRECT ANSWER>>Goal of BRM is to establish a
Strategic Partnership between the Provider and the Businesses it serves
Business IQ (DNA) - CORRECT ANSWER>>One of the reasons the strategic
partnership goal has been so elusive is that Provider organizations often fall short
in understanding and speaking the language of their Business Partners.
Portfolio Management (DNA) - CORRECT ANSWER>>To optimize value realization
from a Provider's products, services, assets and capabilities, the discipline of
Portfolio Management is crucial to the expression of business strategy and the
investment and risk choices that must be made in pursuing that strategy.