WGU C715 ORGANIZATIONAL
BEHAVIOR | STUDY GUIDE ON KEY
CONCEPTS ~WESTERN GOVERNORS
UNIVERSITY
competency 1
Chapter 5 Personality and Values
● 5-1 What is personality? How do we typically measure it? What factors determine
personality?
● 5-2 What are the strengths and weaknesses of the Myers-Briggs Type
Indicator (MBTI) and the Big Five personality model?
● 5-3 How do the concepts of core self-evaluation (CSE), self-monitoring, and
proactive personality help us to understand personality?
● 5-4 What are the strongest predictors of job search behavior?
● 5-5 How does the situation or environment affect the degree to which personality
predicts behavior?
● 5-6 What is the difference between terminal and instrumental values?
● 5-7 What are the differences between person–job fit and person–organization fit?
● 5-8 How do Hofstede’s five value dimensions and the GLOBE framework differ?
Chapter 6 Perception and Individual Decision Making Video
● 6-1 What are the factors t ion?
● 6-2 What is attribution theory?
● 6-3 What is the link between perception and decision making?
● 6-4 How is the rational model of decision making different from bounded
rationality and intuition?
● 6-5 How do individual differences and organizational constraints influence
decision making?
● 6-6 What are the three ethical decision criteria, and how do they differ?
● 6-7 What are the parts of the three-stage model of creativity?
Chapter 7 Motivation Video
● 7-1 What are the three key elements of motivation?
● 7-2 What are some early theories of motivation? How applicable are they today?
● 7-3 What are the similarities and differences between self-determination theory
and goal-setting theory?
, ● 7-4 What are the key principles of self-efficacy theory, reinforcement theory, and
expectancy theory?
● 7-5 What are some of the different types of organizational justice and what are
their outcomes?
● 7-6 Why is employee job engagement important to managers?
● 7-7 How do the contemporary theories of motivation compare to one another?
Competency 2
Chapter 9 Group Development（Main)
● 9-1 What are the different types of groups?
● 9-2 What are the key components of the punctuated-equilibrium model?
● 9-3 How do role requirements change in different situations?
● 9-4 How do group norms influence an individual’s behavior?
● 9-5 How do status and size differences affect group performance?
● 9-6 How can cohesiveness and diversity support group effectiveness?
● 9-7 What are the strengths and weaknesses of group (versus individual) decision
making?
Chapter 14 Conflict and Negotiation
● 14-1 What are the three types of conflict and the three loci of conflict?
● 14-2 What are the steps in the conflict process?
● 14-3 What are the differences between distributive and integrative bargaining?
● 14-4 What are the five steps in the negotiation process?
● 14-5 How do individual differences influence negotiations?
● 14-6 What are the roles and functions of third-party negotiations?
BEHAVIOR | STUDY GUIDE ON KEY
CONCEPTS ~WESTERN GOVERNORS
UNIVERSITY
competency 1
Chapter 5 Personality and Values
● 5-1 What is personality? How do we typically measure it? What factors determine
personality?
● 5-2 What are the strengths and weaknesses of the Myers-Briggs Type
Indicator (MBTI) and the Big Five personality model?
● 5-3 How do the concepts of core self-evaluation (CSE), self-monitoring, and
proactive personality help us to understand personality?
● 5-4 What are the strongest predictors of job search behavior?
● 5-5 How does the situation or environment affect the degree to which personality
predicts behavior?
● 5-6 What is the difference between terminal and instrumental values?
● 5-7 What are the differences between person–job fit and person–organization fit?
● 5-8 How do Hofstede’s five value dimensions and the GLOBE framework differ?
Chapter 6 Perception and Individual Decision Making Video
● 6-1 What are the factors t ion?
● 6-2 What is attribution theory?
● 6-3 What is the link between perception and decision making?
● 6-4 How is the rational model of decision making different from bounded
rationality and intuition?
● 6-5 How do individual differences and organizational constraints influence
decision making?
● 6-6 What are the three ethical decision criteria, and how do they differ?
● 6-7 What are the parts of the three-stage model of creativity?
Chapter 7 Motivation Video
● 7-1 What are the three key elements of motivation?
● 7-2 What are some early theories of motivation? How applicable are they today?
● 7-3 What are the similarities and differences between self-determination theory
and goal-setting theory?
, ● 7-4 What are the key principles of self-efficacy theory, reinforcement theory, and
expectancy theory?
● 7-5 What are some of the different types of organizational justice and what are
their outcomes?
● 7-6 Why is employee job engagement important to managers?
● 7-7 How do the contemporary theories of motivation compare to one another?
Competency 2
Chapter 9 Group Development（Main)
● 9-1 What are the different types of groups?
● 9-2 What are the key components of the punctuated-equilibrium model?
● 9-3 How do role requirements change in different situations?
● 9-4 How do group norms influence an individual’s behavior?
● 9-5 How do status and size differences affect group performance?
● 9-6 How can cohesiveness and diversity support group effectiveness?
● 9-7 What are the strengths and weaknesses of group (versus individual) decision
making?
Chapter 14 Conflict and Negotiation
● 14-1 What are the three types of conflict and the three loci of conflict?
● 14-2 What are the steps in the conflict process?
● 14-3 What are the differences between distributive and integrative bargaining?
● 14-4 What are the five steps in the negotiation process?
● 14-5 How do individual differences influence negotiations?
● 14-6 What are the roles and functions of third-party negotiations?
