UPDATE 2026
key members in a Project Team (or who is not) - Answers Gardener, person who influences the
behaviors, thoughts, and/or feelings of a significant number of their fellow human beings.
common factors for trust - Answers History and experience
Competence and ability
Similarities and Differences
Relative Power and Authority
Character
Accountability
Ethical Dealings
Communication, Collaboration, and Integration
Fernado Flores' five basic speech acts - Answers Declare
Request
Promise
Assess
Assert
LCI's (Lean Construction Institute) effective listening? - Answers Stop talking
Give others an extended chance to talk
Hear their whole question/comment
Show respect and concern
Withhold evaluation
Patience is good listening
Stay positive, open
Effective Speaking - Answers ask for clarification or specifics
Give examples
Broad statements are too vague
Watch for nonverbal cues
Facial expressions, eye contact ... body language
Clarify your perception
Review and summarize
Paraphrase
Clarify what needs to be done now, or when
Low-Bid Mentality - Answers Basically selling yourself short, and for cheap.... believing that if they are
always the lowest bid, they will win more jobs and therefore increase revenue. They believe they have
to be the lowest bid in order to win the job and they need to win the project to make sure they have
"money coming in the door."
when the Pre-construction phase takes place - Answers After the contract with the architect. After
the design phase.
the five most common pre-construction services - Answers Estimating and budgets
Value Engineering
Schedule creation
Constructability analysis
Bidding and Subcontract analysis
Conceptual Estimating benefits - Answers Strategically used in D/B and CM-at-Risk
Fewer RFI's (talk first, draw second)
Cost Models - Answers ?
When do Conceptual Estimates and Detailed Estimates occur? - Answers Could occur after design is
complete
More effective if done prior to CD's
Conceptual Estimates - Answers Uniformat
Detailed Estimates - Answers Master Format
Do you know how value can be added to a project? - Answers Improve benefits and reduce the cost
Maintain benefits and reduce the cost
Improve benefits and maintain the cost