Study Guide - Combined Sets Latest
2026/2027 Actual Exam 210 Questions
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FederalmTrademCommissionm(FTC)m-
mCORRECTmANSWERmAgencymofmfederalmgovernmentmcreatedminm1914mtompromotemfreemandmfairm
competitionmbympreventionmofmtrademrestraints,mpricemfixing,mfalsemadvertisingmandmothermunfairm
methodsmofmcompetition.
FTCmFuneralmRulem-
mCORRECTmANSWERmRule;mwentmintomeffectmonmAprilm30,m1984;mrequiresmthatmfuneralmservicempr
ovidersmgivemconsumersmaccurate,mitemizedmpriceminformationmandmvariousmothermdisclosuresmab
outmfuneralmgoodsmandmservices.
FTCmFuneralmRulemProhibitsm-
mCORRECTmANSWERmThemfollowingmaremprohibitedmundermwhichmrule:
1.mmisrepresentingmlegal,mcrematory,mandmcemeterymrequirements.
2.membalmingmformamfeemwithoutmpermission
3.mrequiringmthempurchasemofmamcasketmformdirectmcremations.
4.mengagingminmothermdeceptivemormunfairmpractices
Julym19,m1994m-mCORRECTmANSWERmFTCmFuneralmIndustrymPracticesmRevisedmRulemtakesmeffect
,DocumentsmthatmfallmundermthemFTCmFuneralmRulem-mCORRECTmANSWERmGeneralmPricemList
CasketmPricemList
OutermBurialmContainermPricemList
StatementmofmFuneralmGoodsmandmServicesmSelected
WhommustmcomplymwithmthemFuneralmRulem-
mCORRECTmANSWERmAllmfuneralmprovidersmincluding;mfuneralmhomes,mcemeteries,mcrematories,m
andmothermbusinessesmifmtheymmarketmbothmfuneralmgoodsmandmservices
YoummustmcomplymwithmthemRulemevenmifmamconsumermbuysmonlymgoodsmormonlymfuneralmservices,
mbutmnotmboth.
FuneralmProviderm-mCORRECTmANSWERmFTCmdefinition:
Anymperson,mpartnershipmormcorporationmthatmsellsmormoffersmtomsellmbothmfuneralmgoodsmandmbot
hmtypesmofmfuneralmservicesmtomthempublic
FuneralmGoodsm-mCORRECTmANSWERmFTCmdefinition:
Allmproductsmsoldmdirectlymtomthempublicminmconnectionmwithmfuneralmservices
FuneralmServicesm-mCORRECTmANSWERmFTCmdefinition:
servicesmusedmtomcaremformandmpreparembodiesmformburial,mcremation,mormothermfinalmdisposition;
mandm
servicesmusedmtomarrange,msupervise,mormconductmthemfuneralmceremonymormfinalmdispositionmofm
humanmremains
,WhomismnotmcoveredmbymthemFuneralmRulem-
mCORRECTmANSWERmFTC;mthosemwhomonlymsellmgoodsmsuchmasmcaskets,mbutmNOTmservicesmrelatin
gmtomthemdispositionmofmremains
Pre-needmcontractsmpriormtom1984m-
mCORRECTmANSWERmFTC;mThemRulemdoesmnotmapplymUNLESSmthempre-
needmcontractmrequiresmmodification
GeneralmPricemListm(GPL)m-
mCORRECTmANSWERmKeystonemofmthemFuneralmRule.mMustmcontainmidentifyingminformation,mitem
izedmpricingmformvariousmgoodsmandmservices,mothermimportantmdisclosures.
Enablesmconsumersmtomcomparisonmshopmandmtompurchase,monmanmitemizedmbasis,monlymthemgoo
dsmandmservicesmtheymwant
WhomgetsmamGPL?m-
mCORRECTmANSWERmFTCmRule;mYoummustmgivemthemGeneralmPricemListmtomanyonemwhomasks,minmp
erson,maboutmfuneralmgoods,mfuneralmservices,mormthempricesmofmsuchmgoodsmormservices.mYoummu
stmgivemthemGPLmtomsuchmindividualsmtomkeep;mcanmincludemindividuals,mcompetitors,mjournalists,mr
epresentativesmofmbusinesses,mreligiousmsocieties,mgovernmentmagencies,mormconsumermgroups
WhenmshouldmthemGPLmbemoffered?m-
mCORRECTmANSWERmFTC;mWhenmyoumbeginmtomdiscussmanymofmthemfollowing:
1.mThemtypemofmfuneralmormdispositionmthatmyoumcanmarrange
2.mThemspecificmgoodsmandmservicesmthatmyoumoffer,mor
3.mThempricesmofmyourmgoodsmandmservices
GPLmAt-Needmvs.mGPLmPre-needm-
mCORRECTmANSWERmFTC;mpricemlistsmwhichmmaymvary,mbutmmustmincludemallmdisclosures,mandmoffe
rmgoodsmandmservicesmonmanmitemizedmbasis;myoumcannotmoffermonlympackages
, GPLmIdentifyingmInformationm-mCORRECTmANSWERmFTC;mPrintedmormtypewritten:
-
mname,maddress,mandmtelephonemnumbermofmfuneralmprovidesmplacemofmbusiness,mincludingm(whe
remrelevent)themaddressmandmtelephonemnumbermformeachmbranch
-mthemcaptionm"GeneralmPricemList"
-mthemeffectivemdatemofmthempricemlist
RequiredmdisclosuresmonmGPLm-mCORRECTmANSWERmFTC;m
1.mConsumersmrightmtomselectmonlymdesiredmgood/services
2.mEmbalming
3.mAlternativemcontainersmformdirectmcremation
4.mBasicmservicesmfees
5.mCasketmPricemList
6.mOutermBurialmContainermPricemList
*ThesemdisclosuresmmustmbemplacedmonmthemGPLmexactlymasmthemRulemprovides,mandmyoummustmus
emidenticalmwordingmgivenminmthemRule;myoumcannotmparaphrase.
**Youmcanmincludemadditionalminformation,msuchmasmamreferencemtomyourmownmstatemlaws.
RequiredmItemizedmPricesmonmthemGPLm-mCORRECTmANSWERmFTC;
1.mFowardingmofmremainsmtomanothermfuneralmhome
2.mReceivingmremainsmfrommanothermfuneralmhome
3.mDirectmcremation
4.mImmediatemBurialm
5.mBasicmservicemfeesmofmfuneralmdirectormandmstaff,mandmoverhead.m
6.mTransfermofmremainsmtomthemfuneralmhome
7.mEmbalmingm