LPM (chapter 11) Exam Questions and Answers With Verified Solutions 2025
What is the purpose of a system? - ✔✔To streamline a task so that members of the legal team do not do
unnecessary work, waste firm resources or make a mistake
What are a systems goal? - ✔✔To maximize productivity, minimize waste, conserve resources, reduce
errors, and produce high-quality work
What are the four types of systems? - ✔✔Macrosystem, microsystem, minisystem and subsystem
What is a macrosystem? - ✔✔A large system in which contains microsystems
What types of systems are found in law firms? - ✔✔Macrosystem, two microsystems (substantive and
administrative), many minisystems and many subsystems
What does a law firm's macrosystems consist of? - ✔✔Affiliated industries within which a firm operates
What are the three main elements that affect a firm's macrosystem? - ✔✔Technology, economy, and
government laws and regulations
How many microsystems does a law firm have? - ✔✔Two
What are the two microsystems in a law firm? - ✔✔Substantive and administrative
What does a law firm's administrative microsystem consist of? - ✔✔The firm's goals and objectives,
resources, culture and management style
What is the purpose of a firm's substantive microsystem? - ✔✔It's responsible for delivering legal
services to a client
, What determines the number of substantive microsystems in a law firm? - ✔✔Area of law in which the
firm practices
What are the three methods of acquiring substantive microsystems? - ✔✔Developing, evolving, and
buying
What is a minisystem? - ✔✔System within a microsystem
What determines the type and number of substantive minisystems in a law firm? - ✔✔Depends on the
individual system users and the efforts of a firm to develop systems
Why are a firm's minisystems constantly changing? - ✔✔Because minisystems are improved, expanded
or changed as the law changes and users become more experienced
What is a subsystem? - ✔✔Each step in a minisystem is a subsystem
What determines the number of subsystems in a minisystem? - ✔✔Procedural aspects of a case
What is systems development? - ✔✔The process of thinking through and documenting in detail the way
to get a job done
Who has ultimate responsibility for the management and supervision of a system? - ✔✔Lawyer
What are the four stages of systems development? - ✔✔Analyze, synthesize, organize and finalize
What are the four steps of systems analysis? - ✔✔Review, separate, evaluate, and communicate
What are the advantages of coding each step? - ✔✔Allows paralegals to identify the status of each step
quickly
What is the purpose of a system? - ✔✔To streamline a task so that members of the legal team do not do
unnecessary work, waste firm resources or make a mistake
What are a systems goal? - ✔✔To maximize productivity, minimize waste, conserve resources, reduce
errors, and produce high-quality work
What are the four types of systems? - ✔✔Macrosystem, microsystem, minisystem and subsystem
What is a macrosystem? - ✔✔A large system in which contains microsystems
What types of systems are found in law firms? - ✔✔Macrosystem, two microsystems (substantive and
administrative), many minisystems and many subsystems
What does a law firm's macrosystems consist of? - ✔✔Affiliated industries within which a firm operates
What are the three main elements that affect a firm's macrosystem? - ✔✔Technology, economy, and
government laws and regulations
How many microsystems does a law firm have? - ✔✔Two
What are the two microsystems in a law firm? - ✔✔Substantive and administrative
What does a law firm's administrative microsystem consist of? - ✔✔The firm's goals and objectives,
resources, culture and management style
What is the purpose of a firm's substantive microsystem? - ✔✔It's responsible for delivering legal
services to a client
, What determines the number of substantive microsystems in a law firm? - ✔✔Area of law in which the
firm practices
What are the three methods of acquiring substantive microsystems? - ✔✔Developing, evolving, and
buying
What is a minisystem? - ✔✔System within a microsystem
What determines the type and number of substantive minisystems in a law firm? - ✔✔Depends on the
individual system users and the efforts of a firm to develop systems
Why are a firm's minisystems constantly changing? - ✔✔Because minisystems are improved, expanded
or changed as the law changes and users become more experienced
What is a subsystem? - ✔✔Each step in a minisystem is a subsystem
What determines the number of subsystems in a minisystem? - ✔✔Procedural aspects of a case
What is systems development? - ✔✔The process of thinking through and documenting in detail the way
to get a job done
Who has ultimate responsibility for the management and supervision of a system? - ✔✔Lawyer
What are the four stages of systems development? - ✔✔Analyze, synthesize, organize and finalize
What are the four steps of systems analysis? - ✔✔Review, separate, evaluate, and communicate
What are the advantages of coding each step? - ✔✔Allows paralegals to identify the status of each step
quickly
