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decision-making tools
-decision grids
-payoff tables
-decision trees
-consequence tables
-logic models
-program evaluation and review technique
decision grids
lets you see all the equipment out there for example, can see alternatives and
compare them against each other
payoff tables
use cost and profit, looking at volume
relationships ie. getting something disposable
vs non disposable
,decision trees
compares between the two items and you are looking at the consequences of
them
logic models
higher level management, starting to develop programs, picturing how the
program to look, how are you gonna get it there
PERT
used by the navy, predicts when events and activities must take place in order for
a final result to occur, see in manufacturing a lot
management functions
planning: determining the goals, policies, determining course of action that
occurs organizing: establishing the structure in which you will carry out
the plan/actions staffing: recruiting, interviewing, hiring, orienting, and
team building
directing: delegation, communicating, facilitating, HR roles, discipline,
firing
controlling: quality control and fiscal accountability
,leaders
-Empower others; maximize workforce effectiveness
-Needed to implement the planned change that is part of system improvement
-art of getting work done through others willingly
-leaders are in the front, moving forward, taking risks, and challenging the status
quo
-a job title alone does not make a person a leader, only a person's behavior
determines if he or she occupies a leadership position
don't have formal organization role on organization chart, empower others, make
things effective on the floor, getting work done through others willingly, wider
variety of roles than managers and may hav different personal goals
focus on group process, information gathering, feedback, and empowering
others
, managers
-guide, direct, and motivate others
-intervene when goals are threatened
-emphasize control
have a formal position, have a legitimate source of power, can discipline and
hire, have to carry out specific functions and responsibilities, have to
manipulate the people and environment to achieve the organization goals
emphasize control, decision making, decision analysis, and results
good leaders
-envision the future
-communicate their visions
-motivate followers
-lead the way
-influence others to accomplish goals
-inspire confidence
-take risks
-empower followers
-master change
good managers
-coordinate resources
-optimize resource use
-meet organizational goals and objectives
-follow rules
-plan, organize, control, and direct
-use reward and punishment effectively to achieve organizational goals