MASTER SERVICE AND PARTS 2 | QUESTIONS AND
ANSWERS | 2026 UPDATE | 100% CORRECT
The new CXE: Stellantis Operating Guidelines for Sales and Service training
course describes the 2022 focus for ____, which were revised earlier this year.
Answer - SSI and CSI customer surveys
Mopar's Level 2 vehicle chargers are avialable with which of the following
faceplates? Answer - Jeep and Chrysler
The new Express Lane Incentive, launched April 1, is a credit that is issued ____
to help offset the cost of Express Lane Training. Answer - Quarterly
The new Jeep Grand Cherokee 4xe provides an all-electric range of ____
Answer - 25 miles
What are the daily loaner rates that Stellantis will pay for
Standard/Highline/Wagoneer vehicles when appropriate? Answer - 40/50/60
dollars
Which is NOT one of the revised Mopar Express Lane Standards? Answer -
Delivery and Follow-Up
The owner of a new 2022 Pacifica cannot get a DVD to play for the rear seat
occupants. What should be your first response? Answer - Explain that they
must first set up fire TV as explained in the Owner's Manual
ANSWERS | 2026 UPDATE | 100% CORRECT
The new CXE: Stellantis Operating Guidelines for Sales and Service training
course describes the 2022 focus for ____, which were revised earlier this year.
Answer - SSI and CSI customer surveys
Mopar's Level 2 vehicle chargers are avialable with which of the following
faceplates? Answer - Jeep and Chrysler
The new Express Lane Incentive, launched April 1, is a credit that is issued ____
to help offset the cost of Express Lane Training. Answer - Quarterly
The new Jeep Grand Cherokee 4xe provides an all-electric range of ____
Answer - 25 miles
What are the daily loaner rates that Stellantis will pay for
Standard/Highline/Wagoneer vehicles when appropriate? Answer - 40/50/60
dollars
Which is NOT one of the revised Mopar Express Lane Standards? Answer -
Delivery and Follow-Up
The owner of a new 2022 Pacifica cannot get a DVD to play for the rear seat
occupants. What should be your first response? Answer - Explain that they
must first set up fire TV as explained in the Owner's Manual
