WGU C483 Final Exam Principles of Management - Questions and
Answers and Explanations | Latest
1. Which management function involves setting goals and deciding on the
activities to achieve them?
A. Organizing
B. Leading
C. Controlling
D. Planning
Answer: D
Explanation: Planning is the primary management function that involves defining goals
and determining the best course of action to achieve those goals.
2. Efficiency in management is best described as:
A. Doing the right things
B. Achieving high market share
C. Setting the correct goals
D. Doing things right
Answer: D
Explanation: Efficiency refers to resource usage; it means performing tasks with the least
amount of waste, often described as ‘doing things right’.
,3. A manager who monitors the environment to identify changes and
disseminate information to subordinates is performing which type of role?
A. Interpersonal
B. Decisional
C. Informational
D. Conceptual
Answer: C
Explanation: Informational roles involve collecting, receiving, and disseminating
information both inside and outside the organization.
4. Which management skill becomes increasingly important as a manager
moves up to higher levels of the organization?
A. Technical skill
B. Conceptual skill
C. Operational skill
D. Mechanical skill
Answer: B
Explanation: Conceptual skills involve the ability to see the organization as a whole and
the relationship among its parts, which is critical for top-level strategic decision making.
,5. Scientific management, pioneered by Frederick Taylor, focused primarily on:
A. Improving social relations among workers
B. Improving efficiency through the study of work methods
C. Developing bureaucratic structures
D. Standardizing managerial hierarchy
Answer: B
Explanation: Scientific management used scientific methods to determine the ‘one best
way’ to perform a task to maximize productivity and efficiency.
6. The Hawthorne Studies are significant because they shifted the focus of
management from scientific management to:
A. The quantitative approach
B. Administrative management
C. The human relations movement
D. Operations management
Answer: C
Explanation: The Hawthorne Studies highlighted that social factors and employee morale
significantly impact productivity, leading to the human relations movement.
, 7. According to Douglas McGregor, a Theory X manager assumes that
employees:
A. Are self-motivated and seek responsibility
B. Enjoy work as much as play
C. Dislike work and must be coerced or controlled
D. Are creative and innovative
Answer: C
Explanation: Theory X assumes that workers are inherently lazy, avoid responsibility, and
prefer to be directed and controlled.
8. The ‘contingency view’ of management suggests that:
A. One management style fits all situations
B. Management practices depend on the specific situation
C. Scientific management is the only way to achieve efficiency
D. Human relations are more important than productivity
Answer: B
Explanation: The contingency view argues that there is no single best way to manage; the
most effective approach depends on the unique circumstances of the situation.
Answers and Explanations | Latest
1. Which management function involves setting goals and deciding on the
activities to achieve them?
A. Organizing
B. Leading
C. Controlling
D. Planning
Answer: D
Explanation: Planning is the primary management function that involves defining goals
and determining the best course of action to achieve those goals.
2. Efficiency in management is best described as:
A. Doing the right things
B. Achieving high market share
C. Setting the correct goals
D. Doing things right
Answer: D
Explanation: Efficiency refers to resource usage; it means performing tasks with the least
amount of waste, often described as ‘doing things right’.
,3. A manager who monitors the environment to identify changes and
disseminate information to subordinates is performing which type of role?
A. Interpersonal
B. Decisional
C. Informational
D. Conceptual
Answer: C
Explanation: Informational roles involve collecting, receiving, and disseminating
information both inside and outside the organization.
4. Which management skill becomes increasingly important as a manager
moves up to higher levels of the organization?
A. Technical skill
B. Conceptual skill
C. Operational skill
D. Mechanical skill
Answer: B
Explanation: Conceptual skills involve the ability to see the organization as a whole and
the relationship among its parts, which is critical for top-level strategic decision making.
,5. Scientific management, pioneered by Frederick Taylor, focused primarily on:
A. Improving social relations among workers
B. Improving efficiency through the study of work methods
C. Developing bureaucratic structures
D. Standardizing managerial hierarchy
Answer: B
Explanation: Scientific management used scientific methods to determine the ‘one best
way’ to perform a task to maximize productivity and efficiency.
6. The Hawthorne Studies are significant because they shifted the focus of
management from scientific management to:
A. The quantitative approach
B. Administrative management
C. The human relations movement
D. Operations management
Answer: C
Explanation: The Hawthorne Studies highlighted that social factors and employee morale
significantly impact productivity, leading to the human relations movement.
, 7. According to Douglas McGregor, a Theory X manager assumes that
employees:
A. Are self-motivated and seek responsibility
B. Enjoy work as much as play
C. Dislike work and must be coerced or controlled
D. Are creative and innovative
Answer: C
Explanation: Theory X assumes that workers are inherently lazy, avoid responsibility, and
prefer to be directed and controlled.
8. The ‘contingency view’ of management suggests that:
A. One management style fits all situations
B. Management practices depend on the specific situation
C. Scientific management is the only way to achieve efficiency
D. Human relations are more important than productivity
Answer: B
Explanation: The contingency view argues that there is no single best way to manage; the
most effective approach depends on the unique circumstances of the situation.
