WGU C483 Principles of Management Final Exam Questions and
Answers and Explanations | Latest
1. Which function of management involves setting goals and determining the
best way to achieve them?
A. Organizing
B. Leading
C. Controlling
D. Planning
Answer: D
Explanation: Planning is the primary function of management that involves defining goals,
establishing strategy, and developing plans to coordinate activities.
2. What type of managerial skill involves the ability to see the organization as a
whole and understand how its parts fit together?
A. Technical skill
B. Political skill
C. Interpersonal skill
D. Conceptual skill
Answer: D
,Explanation: Conceptual skills are the mental abilities that managers use to analyze and
diagnose complex situations.
3. According to Mintzberg, which role involves performing symbolic duties of a
legal or social nature?
A. Leader
B. Figurehead
C. Liaison
D. Spokesperson
Answer: B
Explanation: The Figurehead role is an interpersonal role where the manager acts as a
symbolic head, performing routine duties of a legal or social nature.
4. In a SWOT analysis, ‘T’ stands for Threats. Which of the following is an
example of a threat?
A. Poor employee morale
B. A new competitor entering the market
C. Efficient supply chain
D. Technological innovation within the firm
Answer: B
Explanation: Threats are external factors that could cause trouble for the business, such as
new competitors or changing regulations.
,5. Which level of management is typically responsible for making organization-
wide decisions and establishing policies?
A. First-line managers
B. Middle managers
C. Top managers
D. Team leaders
Answer: C
Explanation: Top managers are responsible for the overall direction of the organization
and create goals and strategies.
6. The ‘Hawthorne Studies’ are most closely associated with which movement in
management history?
A. Scientific Management
B. Quantitative Approach
C. Administrative Management
D. Human Relations Movement
Answer: D
Explanation: The Hawthorne Studies shifted the focus from the physical environment to
how social and psychological factors affect productivity.
, 7. Which of Porter’s Generic Strategies focuses on seeking a cost advantage in a
narrow market segment?
A. Cost Focus
B. Differentiation
C. Cost Leadership
D. Differentiation Focus
Answer: A
Explanation: Cost Focus is a strategy where a firm seeks a cost advantage in its target
segment.
8. In the BCG Matrix, a business unit with low market share in a high-growth
market is known as a:
A. Star
B. Cash Cow
C. Question Mark
D. Dog
Answer: C
Explanation: Question marks (or problem children) have low market share in high-growth
markets and require careful thought on whether to invest.
Answers and Explanations | Latest
1. Which function of management involves setting goals and determining the
best way to achieve them?
A. Organizing
B. Leading
C. Controlling
D. Planning
Answer: D
Explanation: Planning is the primary function of management that involves defining goals,
establishing strategy, and developing plans to coordinate activities.
2. What type of managerial skill involves the ability to see the organization as a
whole and understand how its parts fit together?
A. Technical skill
B. Political skill
C. Interpersonal skill
D. Conceptual skill
Answer: D
,Explanation: Conceptual skills are the mental abilities that managers use to analyze and
diagnose complex situations.
3. According to Mintzberg, which role involves performing symbolic duties of a
legal or social nature?
A. Leader
B. Figurehead
C. Liaison
D. Spokesperson
Answer: B
Explanation: The Figurehead role is an interpersonal role where the manager acts as a
symbolic head, performing routine duties of a legal or social nature.
4. In a SWOT analysis, ‘T’ stands for Threats. Which of the following is an
example of a threat?
A. Poor employee morale
B. A new competitor entering the market
C. Efficient supply chain
D. Technological innovation within the firm
Answer: B
Explanation: Threats are external factors that could cause trouble for the business, such as
new competitors or changing regulations.
,5. Which level of management is typically responsible for making organization-
wide decisions and establishing policies?
A. First-line managers
B. Middle managers
C. Top managers
D. Team leaders
Answer: C
Explanation: Top managers are responsible for the overall direction of the organization
and create goals and strategies.
6. The ‘Hawthorne Studies’ are most closely associated with which movement in
management history?
A. Scientific Management
B. Quantitative Approach
C. Administrative Management
D. Human Relations Movement
Answer: D
Explanation: The Hawthorne Studies shifted the focus from the physical environment to
how social and psychological factors affect productivity.
, 7. Which of Porter’s Generic Strategies focuses on seeking a cost advantage in a
narrow market segment?
A. Cost Focus
B. Differentiation
C. Cost Leadership
D. Differentiation Focus
Answer: A
Explanation: Cost Focus is a strategy where a firm seeks a cost advantage in its target
segment.
8. In the BCG Matrix, a business unit with low market share in a high-growth
market is known as a:
A. Star
B. Cash Cow
C. Question Mark
D. Dog
Answer: C
Explanation: Question marks (or problem children) have low market share in high-growth
markets and require careful thought on whether to invest.
