You recently hired a new member of your SLMC team. During her 3-week orientation, you
discovered Kim had excellent clinical skills, but her therapeutic communication skills were
inferior to the rest of your team. She is now working on her own, and some staff and patient
complaints have been reported to you regarding her poor communication skills. As the nurse
administrator, discuss your next steps for this situation and your rationale. Outline a plan to
review with Kim to resocialize her to her role and make her feel like a valued part of your team.
discovered Kim had excellent clinical skills, but her therapeutic communication skills were
inferior to the rest of your team. She is now working on her own, and some staff and patient
complaints have been reported to you regarding her poor communication skills. As the nurse
administrator, discuss your next steps for this situation and your rationale. Outline a plan to
review with Kim to resocialize her to her role and make her feel like a valued part of your team.
