WGU QFT1 PREPARATION TEST 2026
QUESTIONS AND CORRECT ANSWERS
GRADED A+
● The manufacturer of a popular mouthwash liquid brand is losing sales to a competitor
who has been able to use bulk purchasing of its main ingredients from its wholesalers to
receive a substantial price break in materials
.Which IT management challenge is addressed in this scenario?. Answer: Develop strong
relationships with suppliers
● A medium-sized legal services firm is facing an uncertain future as its larger competitors
have managed to outsource their legal transcriptions services to virtual companies,
thereby substantially reducing their internal secretarial pool.
Which IT management challenge is does the medium-sized legal services firm face in this
scenario?. Answer: Ensure long-term survival
● An automobile manufacturer is considering equipping the engines of its new models with
the capability of detecting early symptoms of an imminent mechanical or electric failure,
automatically transmitting that warning to the dealership from which the customer
purchased the car, and the dealership automatically contacting the customer to schedule
a repair appointment. It is facing the challenge of whether all this is technically feasible
and operationally viable.
, Who needs to address this challenge of value creation through technology use?. Answer:
Chief technology officer
● A car dealership has been receiving complaints from its customers about its inflexible
repair system in which customers who drop off their cars the previous evening are not
properly placed in the queue and tend to be placed behind those who drop off their cars
the morning of the scheduled repair. It needs technical staff members who understand
the scheduling/drop-off operation so it can determine and articulate precise customer
needs to the programmers who would then build the code behind the system.What type of
challenge is this?. Answer: User requirements
● An international company is facing the challenge of its software development team
working on a specific application spread across the globe in 16 countries in 12 different
time zones. Flying them to the same location once a week or even once a month for
coordination purposes would be prohibitively expensive. Moreover, the issues that arise
tend to be urgent and in need of almost immediate resolution in communication with team
members in other countries.
Which communication style is necessary to resolve the issues in the given scenario?.
Answer: Synchronous
● An employee processes accounts payable using proprietary software..
Answer: Accounting department
● An employee verifies a customer's credit status using a credit check software.. Answer:
Sales and marketing department
QUESTIONS AND CORRECT ANSWERS
GRADED A+
● The manufacturer of a popular mouthwash liquid brand is losing sales to a competitor
who has been able to use bulk purchasing of its main ingredients from its wholesalers to
receive a substantial price break in materials
.Which IT management challenge is addressed in this scenario?. Answer: Develop strong
relationships with suppliers
● A medium-sized legal services firm is facing an uncertain future as its larger competitors
have managed to outsource their legal transcriptions services to virtual companies,
thereby substantially reducing their internal secretarial pool.
Which IT management challenge is does the medium-sized legal services firm face in this
scenario?. Answer: Ensure long-term survival
● An automobile manufacturer is considering equipping the engines of its new models with
the capability of detecting early symptoms of an imminent mechanical or electric failure,
automatically transmitting that warning to the dealership from which the customer
purchased the car, and the dealership automatically contacting the customer to schedule
a repair appointment. It is facing the challenge of whether all this is technically feasible
and operationally viable.
, Who needs to address this challenge of value creation through technology use?. Answer:
Chief technology officer
● A car dealership has been receiving complaints from its customers about its inflexible
repair system in which customers who drop off their cars the previous evening are not
properly placed in the queue and tend to be placed behind those who drop off their cars
the morning of the scheduled repair. It needs technical staff members who understand
the scheduling/drop-off operation so it can determine and articulate precise customer
needs to the programmers who would then build the code behind the system.What type of
challenge is this?. Answer: User requirements
● An international company is facing the challenge of its software development team
working on a specific application spread across the globe in 16 countries in 12 different
time zones. Flying them to the same location once a week or even once a month for
coordination purposes would be prohibitively expensive. Moreover, the issues that arise
tend to be urgent and in need of almost immediate resolution in communication with team
members in other countries.
Which communication style is necessary to resolve the issues in the given scenario?.
Answer: Synchronous
● An employee processes accounts payable using proprietary software..
Answer: Accounting department
● An employee verifies a customer's credit status using a credit check software.. Answer:
Sales and marketing department
