Managing Performance through Training and Development Test Bank 8th Edition | Saks & Haccoun | All Chapters

TEST BANK
Managing Performance through Training and Development
ALAN SAKS, ROBERT HACCOUN
Eighth edition

, CONTENTS

Chapter 1: The Training and Development Process.............................................. 1
Chapter 2: Learning and Motivation ................................................................ 40
Chapter 3: The Needs Analysis Process ........................................................... 80
Chapter 4: Training Design.......................................................................... 115
Chapter 5: Off-the-Job Training Methods ....................................................... 149
Chapter 6: Off-the-Job Training Methods ....................................................... 178
Chapter 7: Technology-Based Training Methods ............................................. 210
Chapter 8: Training Delivery ........................................................................ 249
Chapter 9: Transfer of Training .................................................................... 281
Chapter 10: Training Evaluation ................................................................... 317
Chapter 11: Training Costs and Benefits........................................................ 357
Chapter 12: Training Programs .................................................................... 382
Chapter 13: Management and Leadership Development ................................... 413
Chapter 14: The Evolution and Future of Training and Development .................. 455




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,Chapter 1 - The Training and Development Process
1. Performance management is best categorized as a single event often associated
with an annual performance appraisal process.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Performance Management
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 10/5/2018 8:18 AM
DATE MODIFIED: 10/5/2018 8:18 AM

2. Components of a performance management process usually identify training and
development needs of individuals leading to concrete plans for development of skills,
knowledge, and abilities.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Difficult
REFERENCES: Performance Management
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 10/5/2018 8:18 AM
DATE MODIFIED: 10/5/2018 8:18 AM

3. SMART goals are goals that are specific, measurable, attainable, realistic, and have a time
frame.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Performance Management
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 10/5/2018 8:18 AM
DATE MODIFIED: 10/5/2018 8:18 AM

4. Development is described as a planned effort to develop employees’ knowledge, skills,
and abilities to help employees perform better at their current jobs.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Moderate
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, Chapter 1 - The Training and Development Process
REFERENCES: Training and Development
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 10/5/2018 8:18 AM
DATE MODIFIED: 10/5/2018 8:18 AM

5. The main goal of the Edmonton Police Service’s mental health program was to improve
interactions between police officers and mentally ill individuals. This is clearly an example
of a training initiative, NOT a development program.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Edmonton Police
Service QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 10/5/2018 8:18 AM
DATE MODIFIED: 10/5/2018 8:18 AM

6. One of the intrinsic benefits of training and development is the benefits realized by society.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Benefits of Training and Development
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 10/5/2018 8:18 AM
DATE MODIFIED: 10/5/2018 8:18 AM

7. According to research presented in the textbook, a negative relationship exists between
per-employee expenditures on training and development and employee productivity
levels.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Difficult
REFERENCES: Benefits of Training and Development
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 10/5/2018 8:18 AM
DATE MODIFIED: 10/5/2018 8:18 AM



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