WGU C202 OBJECTIVE ASSESSMENT
STUDY QUESTIONS WITH ANSWERS
Which statement is true? - CORRECT ANSWER- The Taft-Hartley
Act prohibited secondary boycotts and closed shops
Which of these would NOT be considered a union tactic to apply
pressure to management to agree to proposals during collective
bargaining? - CORRECT ANSWER- A management lockout
Which benefit is NOT considered mandatory? - CORRECT ANSWER-
Health Insurance
Comparing patient satisfaction surveys before and after healthcare
worker training is a _____________-level measure of training
effectiveness. - CORRECT ANSWER- Results
In unionized organizations, the most important factor in determining
layoffs is __________ - CORRECT ANSWER- Seniority
What can HR do to best support organizational strategy? - CORRECT
ANSWER- acquire, develop, and retain the best employees
A manager abruptly fires anyone who is not dressed in business casual
attire per company policy. What has the manager done? - CORRECT
ANSWER- not broken the law
Which law governs the issues of overtime and federal minimum wage?
- CORRECT ANSWER- The Fair Labor Standards Act of 1938
A boss is making unwelcome sexual advances and inappropriate
requests for favors to several employees. Which type of harassments is
this? - CORRECT ANSWER- quid pro quo harassment
, Which type of discrimination could be occurring if consistent qualification
across all applicants discourage minorities from applying? -
CORRECT ANSWER- adverse impact
Which term best describes training that can help learners identify the
most effective ways of working with people from a particular culture or
country? - CORRECT ANSWER- culture-specific cross-cultural
training
A manager believes that all Asians are high performers. Which kind of
bias is this? - CORRECT ANSWER- stereotype
A supervisor has just received a report from HR identifying and
describing the important aspects of a newly created job as well as the
characteristics a worker needs to succeed in that job. What is another
name for this? - CORRECT ANSWER- Job Analysis
Susan is new to the company, so Travis is filling her in on how things
really work. He tells her about who is in charge, whom she needs to go
to with questions, and how to go about getting things done without
stepping on anyone's toes. What is Travis explaining? - CORRECT
ANSWER- The company's organizational structure
How could HR help increase their company's organizational
performance? - CORRECT ANSWER- By improving the company's
ability to cope with growth and change
If the goal is to enhance organizational culture, which characteristic
should be the focus when evaluating applicants? - CORRECT
ANSWER- integrity, values, and ethics
Employee performance goals should be characterized as_________ -
CORRECT ANSWER- challenging and specific
Accurately rating only those aspects of a person's work performance that
are observed is associated with_______ - CORRECT ANSWER- task
acquaintance
STUDY QUESTIONS WITH ANSWERS
Which statement is true? - CORRECT ANSWER- The Taft-Hartley
Act prohibited secondary boycotts and closed shops
Which of these would NOT be considered a union tactic to apply
pressure to management to agree to proposals during collective
bargaining? - CORRECT ANSWER- A management lockout
Which benefit is NOT considered mandatory? - CORRECT ANSWER-
Health Insurance
Comparing patient satisfaction surveys before and after healthcare
worker training is a _____________-level measure of training
effectiveness. - CORRECT ANSWER- Results
In unionized organizations, the most important factor in determining
layoffs is __________ - CORRECT ANSWER- Seniority
What can HR do to best support organizational strategy? - CORRECT
ANSWER- acquire, develop, and retain the best employees
A manager abruptly fires anyone who is not dressed in business casual
attire per company policy. What has the manager done? - CORRECT
ANSWER- not broken the law
Which law governs the issues of overtime and federal minimum wage?
- CORRECT ANSWER- The Fair Labor Standards Act of 1938
A boss is making unwelcome sexual advances and inappropriate
requests for favors to several employees. Which type of harassments is
this? - CORRECT ANSWER- quid pro quo harassment
, Which type of discrimination could be occurring if consistent qualification
across all applicants discourage minorities from applying? -
CORRECT ANSWER- adverse impact
Which term best describes training that can help learners identify the
most effective ways of working with people from a particular culture or
country? - CORRECT ANSWER- culture-specific cross-cultural
training
A manager believes that all Asians are high performers. Which kind of
bias is this? - CORRECT ANSWER- stereotype
A supervisor has just received a report from HR identifying and
describing the important aspects of a newly created job as well as the
characteristics a worker needs to succeed in that job. What is another
name for this? - CORRECT ANSWER- Job Analysis
Susan is new to the company, so Travis is filling her in on how things
really work. He tells her about who is in charge, whom she needs to go
to with questions, and how to go about getting things done without
stepping on anyone's toes. What is Travis explaining? - CORRECT
ANSWER- The company's organizational structure
How could HR help increase their company's organizational
performance? - CORRECT ANSWER- By improving the company's
ability to cope with growth and change
If the goal is to enhance organizational culture, which characteristic
should be the focus when evaluating applicants? - CORRECT
ANSWER- integrity, values, and ethics
Employee performance goals should be characterized as_________ -
CORRECT ANSWER- challenging and specific
Accurately rating only those aspects of a person's work performance that
are observed is associated with_______ - CORRECT ANSWER- task
acquaintance
