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s Administrative & Clinical Competencies (MindTap
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s Course List) 9th Edition by Michelle Blesi, All Chapters 1
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s - 58
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,TABLE OF CONTENTS s s s
➢ Chapter 1: The Medical Assistant, Health Care Team, and Medical Environment
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➢ Chapter 2: Professionalism
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➢ Chapter 3: Legal and Ethical Issues
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➢ Chapter 4: Applying Communication Skills
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➢ Chapter 5: Introduction to Medical Terminology
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➢ Chapter 6: Anatomic Descriptors and Fundamental Body Structure
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➢ Chapter 7: The Nervous System
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➢ Chapter 8: The Senses
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➢ Chapter 9: The Integumentary System
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➢ Chapter 10: The Skeletal System
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➢ Chapter 11: The Muscular System
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➢ Chapter 12: The Respiratory System
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➢ Chapter 13: The Circulatory System
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➢ Chapter 14: The Lymphatic/Immune System
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➢ Chapter 15: The Digestive System
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➢ Chapter 16: The Urinary System
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➢ Chapter 17: The Endocrine System
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➢ Chapter 18: The Reproductive System
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➢ Chapter 19: Telephone Communications
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➢ Chapter 20: Written Communications
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➢ Chapter 21: The Office Environment, Computers, and Equipment
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➢ Chapter 22: Scheduling Appointments and Receiving Patients
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➢ Chapter 23: The Medical Record, Documentation, and Filing
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➢ Chapter 24: Health Insurance
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➢ Chapter 25: Procedural and Diagnostic Coding
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➢ Chapter 26: Patient Accounts
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➢ Chapter 28: Patient Billing, Posting Patient Payments, and Collecting Fees
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➢ Chapter 29: Banking Procedures
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➢ Chapter 30: Accounts Payable and Accounting Procedures
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➢ Chapter 31: Infection Control and Medical Asepsis
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➢ Chapter 32: The Medical History and Patient Screening
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➢ Chapter 33: Body Measurements and Vital Signs
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➢ Chapter 34: Preparing for Examinations
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➢ Chapter 35: The Physical Exam
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➢ Chapter 36: Specialty Examinations and Procedures
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,➢ Chapter 38: Pediatric Examinations
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➢ Chapter 39: Geriatrics
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➢ Chapter 40: Mental Health
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➢ Chapter 41: The Physician's Office Laboratory
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➢ Chapter 42: Specimen Collection and Processing
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➢ Chapter 43: Blood Specimen Collection
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➢ Chapter 44: Diagnostic Testing
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➢ Chapter 45: Cardiology Procedures
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➢ Chapter 46: Radiology Procedures
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➢ Chapter 47: Preparing for Surgery
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➢ Chapter 48: Assisting with Minor Surgery
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➢ Chapter 49: Pharmacology Fundamentals
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➢ Chapter 50: Measurement Systems, Basic Mathematics, and Dosage Calculations
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➢ Chapter 51: Administering Oral and Noninjectable Medications
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➢ Chapter 52: Administering Injections and Immunizations
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➢ Chapter 53: Emergencies in the Medical Office and the Community
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➢ Chapter 54: First Aid for Accidents and Injuries
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➢ Chapter 55: Rehabilitation
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➢ Chapter 56: Nutrition, Exercise, and Healthy Living
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➢ Chapter 57: Practicum and the Job Search
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➢ Chapter 58: Managing the Office
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, Part 1
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