Rutgers Management Skills |\ |\ |\
Midterm exam with answers |\ |\ |\
Management - CORRECT ANSWERS ✔✔The act of |\ |\ |\ |\ |\ |\ |\
coordinating the efforts of people to accomplish desired
|\ |\ |\ |\ |\ |\ |\ |\
goals and objectives using available resources efficiently
|\ |\ |\ |\ |\ |\ |\
and effectively
|\
Getting the right work, done well
|\ |\ |\ |\ |\
The Right Work - CORRECT ANSWERS ✔✔Identifying and
|\ |\ |\ |\ |\ |\ |\ |\
communicating tasks and objectives |\ |\ |\
Designing, implementing, monitoring and improving the
|\ |\ |\ |\ |\ |\
flows of work of the organization
|\ |\ |\ |\ |\
Creating an organization that is innovative and socially
|\ |\ |\ |\ |\ |\ |\ |\
responsible
Done Well - CORRECT ANSWERS ✔✔What skills does a
|\ |\ |\ |\ |\ |\ |\ |\ |\
manager need to do his/her job well?
|\ |\ |\ |\ |\ |\
,What are the consequences if a manager does not have
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
good skills?
|\
How does a manager acquire these skills?
|\ |\ |\ |\ |\ |\
Poor Management Leads to: - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\
✔✔Lower trust |\
Lower morale & job satisfaction
|\ |\ |\ |\
Lower commitment |\
Decreased employee productivity |\ |\
Decreased firm performance |\ |\
Decreased shareholder value |\ |\
Increased theft |\
Increased turnover |\
Emotional Intelligence (EI) - CORRECT ANSWERS ✔✔A
|\ |\ |\ |\ |\ |\ |\
primary driver of leadership success
|\ |\ |\ |\
5 Components of Emotional Intelligence - CORRECT
|\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔Self-Awareness: having a deep
|\ |\ |\ |\ |\
understanding of one's emotions, needs, strengths, |\ |\ |\ |\ |\ |\
weaknesses, values, and goals |\ |\ |\
,Self-Regulation: ability to control or redirect disruptive |\ |\ |\ |\ |\ |\ |\
impulses and moods (flexibility, comfort with ambiguity)
|\ |\ |\ |\ |\ |\
Motivation: work for reasons beyond money or status;
|\ |\ |\ |\ |\ |\ |\ |\
pursue goals with persistence; strong drive to achieve
|\ |\ |\ |\ |\ |\ |\
Empathy: ability to understand the emotional make-up of
|\ |\ |\ |\ |\ |\ |\ |\
people
Social Skills: proficiency in managing relationships and
|\ |\ |\ |\ |\ |\ |\
networks
Groups - CORRECT ANSWERS ✔✔Single leader
|\ |\ |\ |\ |\
Individual focus, work products, and accountability
|\ |\ |\ |\ |\
Meetings are short coordination efforts (discuss, decide,
|\ |\ |\ |\ |\ |\ |\
delegate)
Focus on sharing information
|\ |\ |\
Teams - CORRECT ANSWERS ✔✔Single or shared
|\ |\ |\ |\ |\ |\ |\
leadership roles |\
, Individual + mutual accountability, collective work
|\ |\ |\ |\ |\ |\
products
Meetings are longer with more open-ended discussions
|\ |\ |\ |\ |\ |\ |\
(active problem solving, collaboration)
|\ |\ |\
Performance is greater than the sum of individual inputs
|\ |\ |\ |\ |\ |\ |\ |\
Members have complementary skills
|\ |\ |\
Members work to achieve a shared goal
|\ |\ |\ |\ |\ |\
Members' behaviors and outcomes are
|\ |\ |\ |\ |\
interdependent
Membership stable over time |\ |\ |\
4 Types of Teams - CORRECT ANSWERS ✔✔Problem
|\ |\ |\ |\ |\ |\ |\ |\
Solving
Self Managed
|\
Cross Functional
|\
Midterm exam with answers |\ |\ |\
Management - CORRECT ANSWERS ✔✔The act of |\ |\ |\ |\ |\ |\ |\
coordinating the efforts of people to accomplish desired
|\ |\ |\ |\ |\ |\ |\ |\
goals and objectives using available resources efficiently
|\ |\ |\ |\ |\ |\ |\
and effectively
|\
Getting the right work, done well
|\ |\ |\ |\ |\
The Right Work - CORRECT ANSWERS ✔✔Identifying and
|\ |\ |\ |\ |\ |\ |\ |\
communicating tasks and objectives |\ |\ |\
Designing, implementing, monitoring and improving the
|\ |\ |\ |\ |\ |\
flows of work of the organization
|\ |\ |\ |\ |\
Creating an organization that is innovative and socially
|\ |\ |\ |\ |\ |\ |\ |\
responsible
Done Well - CORRECT ANSWERS ✔✔What skills does a
|\ |\ |\ |\ |\ |\ |\ |\ |\
manager need to do his/her job well?
|\ |\ |\ |\ |\ |\
,What are the consequences if a manager does not have
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
good skills?
|\
How does a manager acquire these skills?
|\ |\ |\ |\ |\ |\
Poor Management Leads to: - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\
✔✔Lower trust |\
Lower morale & job satisfaction
|\ |\ |\ |\
Lower commitment |\
Decreased employee productivity |\ |\
Decreased firm performance |\ |\
Decreased shareholder value |\ |\
Increased theft |\
Increased turnover |\
Emotional Intelligence (EI) - CORRECT ANSWERS ✔✔A
|\ |\ |\ |\ |\ |\ |\
primary driver of leadership success
|\ |\ |\ |\
5 Components of Emotional Intelligence - CORRECT
|\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔Self-Awareness: having a deep
|\ |\ |\ |\ |\
understanding of one's emotions, needs, strengths, |\ |\ |\ |\ |\ |\
weaknesses, values, and goals |\ |\ |\
,Self-Regulation: ability to control or redirect disruptive |\ |\ |\ |\ |\ |\ |\
impulses and moods (flexibility, comfort with ambiguity)
|\ |\ |\ |\ |\ |\
Motivation: work for reasons beyond money or status;
|\ |\ |\ |\ |\ |\ |\ |\
pursue goals with persistence; strong drive to achieve
|\ |\ |\ |\ |\ |\ |\
Empathy: ability to understand the emotional make-up of
|\ |\ |\ |\ |\ |\ |\ |\
people
Social Skills: proficiency in managing relationships and
|\ |\ |\ |\ |\ |\ |\
networks
Groups - CORRECT ANSWERS ✔✔Single leader
|\ |\ |\ |\ |\
Individual focus, work products, and accountability
|\ |\ |\ |\ |\
Meetings are short coordination efforts (discuss, decide,
|\ |\ |\ |\ |\ |\ |\
delegate)
Focus on sharing information
|\ |\ |\
Teams - CORRECT ANSWERS ✔✔Single or shared
|\ |\ |\ |\ |\ |\ |\
leadership roles |\
, Individual + mutual accountability, collective work
|\ |\ |\ |\ |\ |\
products
Meetings are longer with more open-ended discussions
|\ |\ |\ |\ |\ |\ |\
(active problem solving, collaboration)
|\ |\ |\
Performance is greater than the sum of individual inputs
|\ |\ |\ |\ |\ |\ |\ |\
Members have complementary skills
|\ |\ |\
Members work to achieve a shared goal
|\ |\ |\ |\ |\ |\
Members' behaviors and outcomes are
|\ |\ |\ |\ |\
interdependent
Membership stable over time |\ |\ |\
4 Types of Teams - CORRECT ANSWERS ✔✔Problem
|\ |\ |\ |\ |\ |\ |\ |\
Solving
Self Managed
|\
Cross Functional
|\
