Management Skills Midterm Rutgers questions with answers

Management Skills Midterm |\ |\ |\




Rutgers questions with |\ |\ |\




answers

Management : - CORRECT ANSWERS ✔✔"the act of |\ |\ |\ |\ |\ |\ |\ |\



coordinating the efforts of people to accomplish desired
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goals and objectives using available resources efficiently
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and effectively"
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To get the right work done : - CORRECT ANSWERS
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✔✔Identifying and communicating tasks and objectives |\ |\ |\ |\ |\




Designing, implementing, monitoring and improving the
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flows of work of the organization
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Creating an organization that is innovative and socially
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responsible


Emotional Intelligence (EI) - CORRECT ANSWERS ✔✔A
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primary driver of leadership success
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,Goleman's EI Research - CORRECT ANSWERS ✔✔EI = |\ |\ |\ |\ |\ |\ |\ |\



twice as important as technical skills and cognitive
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abilities, for jobs at all levels |\ |\ |\ |\ |\




90% of difference in profiles of "star" versus "average"
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performers was due to EI |\ |\ |\ |\




EI definition - CORRECT ANSWERS ✔✔Emotional
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intelligence (EI) is the capability of individuals to |\ |\ |\ |\ |\ |\ |\ |\



recognize their own and other people's emotions, discern
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between different feelings and label them appropriately,
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use emotional information to guide thinking and behavior,
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and manage and/or adjust emotions to adapt to
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environments or achieve one's goal(s). |\ |\ |\ |\




EI 5 Components - CORRECT ANSWERS ✔✔Self-
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Awareness: |\




Self-Regulation
Motivation
Empathy
Social Skills |\




Self-Awareness: - CORRECT ANSWERS ✔✔having a deep |\ |\ |\ |\ |\ |\ |\



understanding of one's emotions, needs, strengths, |\ |\ |\ |\ |\ |\



weaknesses, values, and goals |\ |\ |\

,Self-Regulation - CORRECT ANSWERS ✔✔ability to control |\ |\ |\ |\ |\ |\ |\



or redirect disruptive impulses and moods (flexibility,
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comfort with ambiguity) |\ |\




Motivation - CORRECT ANSWERS ✔✔work for reasons |\ |\ |\ |\ |\ |\ |\



beyond money or status; pursue goals with persistence;
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strong drive to achieve |\ |\ |\




Empathy - CORRECT ANSWERS ✔✔ability to understand
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the emotional make-up of people
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Social Skills - CORRECT ANSWERS ✔✔proficiency in
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managing relationships and networks |\ |\ |\




Groups (eg Book Club) - CORRECT ANSWERS ✔✔Single
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leader
Individual focus, work, products, and accountability
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Meetings are short coordination efforts (discuss, decide,
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delegate)
Focus on sharing information
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Teams (e.g. Project Team) - CORRECT ANSWERS ✔✔Single
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or shared leadership roles
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, Individual + mutual accountability, collective work
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products
Meetings are longer with more open-ended discussions
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(active problem solving, collaboration)
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Performance is greater than the sum of individual inputs |\ |\ |\ |\ |\ |\ |\ |\




How Do Teams Work - CORRECT ANSWERS ✔✔Members
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have complementary skills
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Members work to achieve a shared goal |\ |\ |\ |\ |\ |\




Members' behaviors and outcomes are interdependent
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Membership stable over time |\ |\ |\




4 Types of Teams - CORRECT ANSWERS ✔✔Problem-
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Solving
Self-Managed
Cross Functional |\




Virtual


Problem-Solving - CORRECT ANSWERS ✔✔Generate ideas |\ |\ |\ |\ |\ |\



on improving work processes or methods, but don't have
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the authority to implement ideas without approval from
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higher-ups.