SOLUTION MANUAL
Systems Analysis and Design 10th Edition
by Kendall Kenneth and Kendall Julie, All Chapters 1 - 16
,TABLE OF CONTENTS
I. Systems Analysis Fundamentals
1. Systems, Roles, and Development Methodologies
2. Understanding and Modeling Organization Systems
3. Project Management
II. Information Requirements Analysis
4. Information Gathering: Interactive Methods
5. Information Gathering: Unobtrusive Methods
6. Agile Modeling, Prototyping, and Scrum
III. The Analysis Process
7. Using Data Flow Diagrams
8. Analyzing Systems Using Data Dictionaries
9. Process Specifications and Structured Decisions 10.Object-Oriented
Systems Analysis and Design Using UML
IV. The Essentials of Design
11.Designing Effective Output 12.Designing
Effective Input 13.Designing Databases
14. Human-Computer Interaction and UX Design
V. Quality Assurance and Implementation
15. Designing Accurate Data Entry Procedures
16.Quality Assurance and Implementation
,Chapter 2
Understanding and Modeling Organizational Systems
Key Points and Objectives
1. Organizations are complex systems composed of interrelated and interdependent subsystems.
2. System and subsystem boundaries and environments have an impact on information system
analysis and design.
3. Systems are described as either open, with free flowing information, or closed with
restricted access to information.
4. A virtual organization is one that has parts of the organization in different physical
locations. They use computer networks and communications technology to work on projects.
Advantages of a virtual organization are:
A. Reduced costs of physical facilities
B. More rapid response to customer needs
C. Flexibility for employees to care for children or aging parents
5. Enterprise systems or Enterprise Resource Planning (ERP) describes an integrated
organizational information system. The software helps the flow of information between the
functional areas within the organization.
6. ERP can affect every aspect of the organization, such as:
A. Design of employees’ work
B. Skills required for job competency
C. Strategic positioning of the company
7. Many issues must be overcome for the ERP installation is to be declared a success:
A. User acceptance
B. Integration with legacy systems and the supply chain
C. Upgrading functionality (and complexity) of ERP modules
D. Reorganizing work life of users and decision makers
E. Expanded reach across several organizations
F. Strategic repositioning of the company
8. A context-level data flow diagram is an important tool for showing data used and information
produced by a system. It provides an overview of the setting or environment the system exists
within—which entities supply and receive data/information.
, 9. The /icontext-level /idata /iflow /idiagram /iis /ione /iway /ito /ishow /iscope, /ior /iwhat /iis /ito /ibe /iincluded
/iin /ithe /isystem. /iThe / i project /ihas /i a /ibudget /ithat /ihelps /ito /idefine /iscope.
Systems Analysis and Design 10th Edition
by Kendall Kenneth and Kendall Julie, All Chapters 1 - 16
,TABLE OF CONTENTS
I. Systems Analysis Fundamentals
1. Systems, Roles, and Development Methodologies
2. Understanding and Modeling Organization Systems
3. Project Management
II. Information Requirements Analysis
4. Information Gathering: Interactive Methods
5. Information Gathering: Unobtrusive Methods
6. Agile Modeling, Prototyping, and Scrum
III. The Analysis Process
7. Using Data Flow Diagrams
8. Analyzing Systems Using Data Dictionaries
9. Process Specifications and Structured Decisions 10.Object-Oriented
Systems Analysis and Design Using UML
IV. The Essentials of Design
11.Designing Effective Output 12.Designing
Effective Input 13.Designing Databases
14. Human-Computer Interaction and UX Design
V. Quality Assurance and Implementation
15. Designing Accurate Data Entry Procedures
16.Quality Assurance and Implementation
,Chapter 2
Understanding and Modeling Organizational Systems
Key Points and Objectives
1. Organizations are complex systems composed of interrelated and interdependent subsystems.
2. System and subsystem boundaries and environments have an impact on information system
analysis and design.
3. Systems are described as either open, with free flowing information, or closed with
restricted access to information.
4. A virtual organization is one that has parts of the organization in different physical
locations. They use computer networks and communications technology to work on projects.
Advantages of a virtual organization are:
A. Reduced costs of physical facilities
B. More rapid response to customer needs
C. Flexibility for employees to care for children or aging parents
5. Enterprise systems or Enterprise Resource Planning (ERP) describes an integrated
organizational information system. The software helps the flow of information between the
functional areas within the organization.
6. ERP can affect every aspect of the organization, such as:
A. Design of employees’ work
B. Skills required for job competency
C. Strategic positioning of the company
7. Many issues must be overcome for the ERP installation is to be declared a success:
A. User acceptance
B. Integration with legacy systems and the supply chain
C. Upgrading functionality (and complexity) of ERP modules
D. Reorganizing work life of users and decision makers
E. Expanded reach across several organizations
F. Strategic repositioning of the company
8. A context-level data flow diagram is an important tool for showing data used and information
produced by a system. It provides an overview of the setting or environment the system exists
within—which entities supply and receive data/information.
, 9. The /icontext-level /idata /iflow /idiagram /iis /ione /iway /ito /ishow /iscope, /ior /iwhat /iis /ito /ibe /iincluded
/iin /ithe /isystem. /iThe / i project /ihas /i a /ibudget /ithat /ihelps /ito /idefine /iscope.
