Contact for further consultation
Salesforce Admin
Certificate
Comprehensive
Questions
(Frequently
Tested) with
Verified Answers
Graded A+
, Contact for further consultation
1. As the Salesforce Administrator, you have created a custom field
on the Opportunity object. The field is read only in the field-level
security settings. When you add the field to the relevant page layout,
you accidentally make the field required. What behavior can we expect
in this scenario? Answer: When a user edits the page layout, the field will be read
only.
The most important takeaway from this scenario is to remember that the most restrictive field access settings
of the two always apply. In our example, read only is the most restrictive setting and will override the
page layout setting.
2. The Eastern Sales Team should have read access to
Opportunities owned by the Western Sales Team. The sales teams
have different roles and the Opportunity OWD is currently set to
Private. How could you achieve this re- quirement? Answer: Create a
sharing rule based on role.
As the requirement is only for two teams, and each team has their own role, the best solution is to
create a sharing rule based on roles.
, Contact for further consultation
3. What are some features and considerations of Themes and
Branding in Salesforce Lightning Experience? (Choose 3) Answer: Apps have an
option that enables them to override a custom theme's brand image and navigation bar color,
Built in themes cannot be modified, An Administrator can choose from built in themes or create a
custom theme
An Administrator can create a bespoke user experience using themes and branding in Salesforce
Lightning Experience. You can choose an in-built theme, however these cannot be modified.
Alternatively, you can create a custom theme and choose brand images, colors, background, banner,
and default avatar images. Custom themes can be created, previewed, activated and deleted. Only one
theme can be active, you cannot have multiple active themes.
With Apps, you have the option to override the organisation's theme; this means users will see the
App's brand image and navigation bar color, not the one defined in the custom theme.
4. A user has been terminated from Cloudy Computing and therefore
their access to Salesforce needs to be removed. However, because
of their seniority, the user has a lot of dependencies in the system.
Which feature would best cope with this scenario? Answer: Freeze the user
record.
, Contact for further consultation
Certain dependencies in Salesforce can prevent you from deactivating a user; in this instance you may
opt to freeze a user temporarily until the dependencies have been resolved, allowing for a complete
deactivation. Examples of these dependencies include Answer:
-System Administrator
-Sole recipient of a Workflow email alert
-Selected in a custom hierarchy field
-Customer Portal Administrator
5. What field on the user record is marked as required but does not
need to be completed in order to save a record? Answer: Role.
Profile, Username, Email, User License, Alias, Nickname and Last Name are all required to create and
save a user record. Although Role is marked as required on the user record, you do not need to select
one in order to save.
6. Which of the following must be unique in order to create a
Salesforce user?-
Answer: Username.
Salesforce Admin
Certificate
Comprehensive
Questions
(Frequently
Tested) with
Verified Answers
Graded A+
, Contact for further consultation
1. As the Salesforce Administrator, you have created a custom field
on the Opportunity object. The field is read only in the field-level
security settings. When you add the field to the relevant page layout,
you accidentally make the field required. What behavior can we expect
in this scenario? Answer: When a user edits the page layout, the field will be read
only.
The most important takeaway from this scenario is to remember that the most restrictive field access settings
of the two always apply. In our example, read only is the most restrictive setting and will override the
page layout setting.
2. The Eastern Sales Team should have read access to
Opportunities owned by the Western Sales Team. The sales teams
have different roles and the Opportunity OWD is currently set to
Private. How could you achieve this re- quirement? Answer: Create a
sharing rule based on role.
As the requirement is only for two teams, and each team has their own role, the best solution is to
create a sharing rule based on roles.
, Contact for further consultation
3. What are some features and considerations of Themes and
Branding in Salesforce Lightning Experience? (Choose 3) Answer: Apps have an
option that enables them to override a custom theme's brand image and navigation bar color,
Built in themes cannot be modified, An Administrator can choose from built in themes or create a
custom theme
An Administrator can create a bespoke user experience using themes and branding in Salesforce
Lightning Experience. You can choose an in-built theme, however these cannot be modified.
Alternatively, you can create a custom theme and choose brand images, colors, background, banner,
and default avatar images. Custom themes can be created, previewed, activated and deleted. Only one
theme can be active, you cannot have multiple active themes.
With Apps, you have the option to override the organisation's theme; this means users will see the
App's brand image and navigation bar color, not the one defined in the custom theme.
4. A user has been terminated from Cloudy Computing and therefore
their access to Salesforce needs to be removed. However, because
of their seniority, the user has a lot of dependencies in the system.
Which feature would best cope with this scenario? Answer: Freeze the user
record.
, Contact for further consultation
Certain dependencies in Salesforce can prevent you from deactivating a user; in this instance you may
opt to freeze a user temporarily until the dependencies have been resolved, allowing for a complete
deactivation. Examples of these dependencies include Answer:
-System Administrator
-Sole recipient of a Workflow email alert
-Selected in a custom hierarchy field
-Customer Portal Administrator
5. What field on the user record is marked as required but does not
need to be completed in order to save a record? Answer: Role.
Profile, Username, Email, User License, Alias, Nickname and Last Name are all required to create and
save a user record. Although Role is marked as required on the user record, you do not need to select
one in order to save.
6. Which of the following must be unique in order to create a
Salesforce user?-
Answer: Username.
