COM2601 Assignment 1 (ANSWERS) Semester 2 2023 - DISTINCTION GUARANTEED

COM2601 Assignment 1 (ANSWERS) Semester 2 2023 - DISTINCTION GUARANTEED Answers, guidelines, workings and references. .................................................. QUESTION 1 In a multi-cultural country like South-Africa with 11 official languages and various different cultures, it is easy for conflict to arise within the workplace. Conflict management is crucial because conflict within the organisation tends to influence other aspects of organisational life, like team communication and decision-making. 1.1 With this statement in mind, discuss the types of conflict that may arise and the importance of conflict management. Also discuss how conflict can influence team communication and the decision-making styles of individuals. [15] COM2601/101/3/2023 11 QUESTION 2 Themba has recently been appointed as the communication practitioner for Globe Inc an organisation dealing in environmental management. Globe Inc. is currently restructuring their organisation and asks you to do research on the employees’ perception of management in the organisation. Not only will Themba have to do research on the employees’ perception of management, but he will have to do research on a new management approach for the organisation. Themba approaches you and asks for your help. 2.1 Help Themba to make a decision on which research method to use by comparing interviews with focus groups. Also indicate which one of the methods you will recommend. (5) 2.2 Help Themba choose a management approach by comparing the classical management approach and the humanistic management approach in terms of principles, nature of communication, advantages and disadvantages. (20)