Complete Study Guide with Verified Questions & Detailed
Rationales | Updated 2026 | Property & Casualty Insurance
Principles, Texas Insurance Code & Regulations, Policy
Interpretation, Claims Investigation, Loss Adjustment Procedures,
Ethics & Professional Conduct, Risk Management, Client
Communication, Documentation & Reporting Requirements
, Question 1:
What is the primary role of a public adjuster?
A) To represent the insurance company
B) To negotiate on behalf of the insured
C) To investigate fraudulent claims
D) To underwrite insurance policies
Correct Option: B) To negotiate on behalf of the insured
Rationale: Public adjusters are hired by policyholders to assist them in filing insurance
claims. They evaluate claims, document loss, and negotiate settlements with the
insurance company to ensure that the insured receives a fair settlement. Unlike
insurance adjusters who work for the insurance companies, public adjusters advocate
exclusively for the interests of the policyholders.
Question 2:
Which of the following is NOT a requirement to become a licensed public adjuster
in Texas?
A) Being at least 18 years old
B) Passing a written examination
C) Having a bachelor's degree
D) Submitting fingerprints for a criminal background check
Correct Option: C) Having a bachelor's degree
Rationale: While candidates must meet several requirements, including being at least
18 years old, passing a written exam, and submitting fingerprints, there is no
educational requirement to hold a bachelor's degree to become a licensed public
adjuster in Texas. The focus is on the individual's ability to understand the complexities
of insurance claims rather than formal educational credentials.
Question 3:
Under Texas law, how long must a public adjuster maintain records of claims they
have handled?
A) 2 years
B) 3 years
C) 5 years
D) 7 years
Correct Option: C) 5 years
Rationale: Texas law mandates that public adjusters retain records of all claims they
have handled for at least five years after the date of the last activity concerning the