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OSU BUSML 3250 EXAM 3 QUESTIONS WITH 100% CORRECT ANSWERS

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OSU BUSML 3250 EXAM 3 QUESTIONS WITH 100% CORRECT ANSWERS

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A sales presentation format that emphasizes probing and listening by the salesperson
to identify the needs and interests of prospective buyers.


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Need-Satisfaction Presentation




a short-term inducement of value offered to arouse interest in buying a product or
service


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Sales Promotion

,money is allocated to promotion only after all other budget items are covered


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All-You-Can-Afford Budgeting




The two-way flow of communication between a buyer and a seller that is designed to
influence the buyer's purchase decision.


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Personal Selling




system in which employees have online access to information about HR issues and go
online to enroll themselves in programs and provide feedback through surveys


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Self Service




include most specialty stores and department stores, provide many services to their
customers


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, Full Service




professionally managed and centrally coordinated marketing channels designed to
achieve channel economies and maximum marketing impact


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Vertical Marketing Systems




a digitally enabled environment characterized by face-to-screen exchange
relationships and electronic images and offerings


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Digital Marketspace




A retail strategy of managing groups of similar, often substitutable products produced
by different manufacturers


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Category Management




sales and promotional techniques that deliver promotional materials individually

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Direct Marketing




(1) developing, (2) executing, and (3) assessing the promotion program


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Promotion Decision Process




assorting, storing, sorting, transporting


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Logistical Functions




contacting/promotion, negotiating, risk taking


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Transactional Functions




using teams of people from sales, marketing, engineering, finance, technical support,
and even upper management to service large, complex accounts


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