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UPS SDA STUDYGUIDE EXAM AND ANSWERS CORRECT

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UPS SDA STUDYGUIDE EXAM AND ANSWERS CORRECT

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USPS Window Clerk
Course
USPS Window Clerk

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SSDA Exam 421 Study Guide
Study online at https://quizlet.com/_31j29p

1. Anonymous Mail: Any mailpiece that bears ONLY stamps as postage, weighs more than 13 ounces and was
NOT accepted by employee at retail service counter
2. Identifiable Mail: Bears electronic postage such as Postage Validation Imprints or PVI, meter strips, PC
Postage, Click-N-Ship or eStamps, and Self-Kiosk postage, Permit Imprints, or Aviation Security Clearance Stamps or
AVSEC
3. Domestic Mail: Items sent within the United States, it's territories and possessions, includes Army post offices
or APOs, Fleet post offices or FPOs, and United Nations
4. First-Class Mail: Weighs 13 ounces or less; consists of personal and business correspondence, bills, docu-
ments, and small packages
5. Periodicals: Authorized publications such as magazines, newspapers, primary purpose for transmitting infor-
mation
6. Standard Mail: Used to send printed matter, flyers, advertising, newsletters, catalogs and small packages
7. Priority Mail Express: Guaranteed overnight delivery to most destinations 365 days a year, Sunday and
holiday delivery is available to many destination for additional fee; offers tracking, proof of delivery, insurance up to
$100 at no cost, money back guarantee on time delivery; and can have additional insurance, return receipt, and Collect
on Delivery
8. Priority Mail: Offers expedited 1, 2, and 3 day service to most domestic destinations and has up to $50
insurance
9. Parcel Select: Ground delivery services for parcels, entered in bulk including those entered at destination
facilities
10. 24 hour clock: End-to-end process to ensure mail is collected, distributed, and delivered
11. Domestic Mail Manual or DMM: Sets forth policies, regulations and procedures governing domestic
mail services
12. International Mail Manual or IMM: Sets forth the policies, regulations, and procedures governing
international Mail services
13. Administrative Support Manual or ASM: Contains policies and procedures for administrative
and support functions within the postal service
14. postal operations manual or POM: Sets forth the policies and procedures that govern operational
functions of field organizations within the postal services
15. Employee and Labor Relations Manual or ELM: Sets forth the personnel policies and
regulations governing employment within the postal service



, SSDA Exam 421 Study Guide
Study online at https://quizlet.com/_31j29p

16. Handbook F-101, Fields Accounting Procedures: Offers standardized procedures for key
field accounting activities
17. Publication 2, Packaging for Mailing: Supplements the standards outlined in the DMM, PUB 2
provides mailers and postal personnel with information on how to properly package items for mailing
18. Publication 28, Postal Addressing Standards: Provides guidance on the proper way to
address a mailpiece
19. Publication 52, Hazardous, Restricted, and Perishable Mail: Provides important infor-
mation to help mailers and Postal service employees determine what may be mailed back and how certain items must
be packaged to keep the mail safe
20. Declared HAZMAT: Mail is properly packaged, marked, and declared by the mailer and which is properly
accepted by the postal service with DMM and publication 52
21. undeclared HAZMAT: Any parcel suspected of containing acceptance or prohibited HAZMAT which is not
properly packaged, labeled, or identified as described in the DMM and publication 52
22. Oversized price: Measures over 108 inches but not more than 130 inches in combined length and girth
and applies to standard post
23. Balloon Price: Applies to standard post parcels and priority mail addressed for delivery zones 1-4 only

weighs less than 20 pound but measure more than 84 inches (but no more than 108 inches) in combined length and
girth
24. Dimensional Weight Pricing: Applies to priority mail packages shipped to zones 5-8 that exceeds one
cubic foot (1,728 cubic inches)
25. PS Form 153: Signature Confirmation
26. PS Form 3813 (black): Domestic insured Mail Receipt--items insured for $200 or less
27. PS Form 3813-P (Blue): Domestic Insured Mail Receipt--items insured for $200 or more
28. PS Form 3849: Sorry we missed you or notice left
29. PS Form 3800 (Green): Certified Mail--provides mailing receipt with a unique identifier number with
proof of mailing and date & time the item was delivered or delivery was attempted
30. PS Form 3877: Firm mailing book for accountable Mail--provides to record multiple mailings for a single
transaction
31. Registered Mail: Most secure service that the postal service offers; may NOT be placed in an envelope or
mailer manufactured of plastic, glossy paper, spun bonded olefin such as Tyvek, or substances that will not be absorbed
by an ink seal

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Institution
USPS Window Clerk
Course
USPS Window Clerk

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