Usps Window Clerk Exam Test Questions And
Answers ( Verified Answers)
1. Gist: Greet, Inquire, Suggest, Thank
2. Caller service: Is a premium service for people and companies that need more pickup times than firm holdout
and have more mail than the largest box
3. S.O.L.E.R: Squarely face the person
Open your posture
Lean towards the sender
Eye contact maintained
Relax while attending
4. Fur: Flexible, Uniformly thick, Rectangular
5. 5 mail processing categories: Letters, Flats, Machinable Parcel, Irregular Parcel, Outside Parcel
6. Balloon rate: applies to Priority Mail addressed for delivery to zones 1 through 4 and Standard post for all
zones
7. Letter size minimum: 3 1/2 inches in height, 5 inches in length and .007 inches thick and be rectangular
8. DIM: Dimensional weight
9. oversize pricing: applies to Standard post pieces that measure over 108 inches but not more than 130 inches
in combined length and girth
10. When is the DIM weight applied: is applied to priority mail packages that are shipped to zones 5
through 8 and exceed one cubic foot (1,728)
11. 3 goals of SSA: Grow Revenue
Increase Market Share
Develop Lifetime Customers
12. Non-mailable items: Items clearly bearing markings of non mailable content
Items indicating non-mailable quantities
Improperly prepared mailpieces
Items leaking liquid or powder
Alcoholic beverages
13. Benefits of priority mail express: Overnight or next day delivery to most US locations
Money back guarantee
Free package pickup & free shipping supplies
1/8
, Free USPS tracking, signature proof of delivery and $100 of insurance free
14. Benefits of priority mail: Fast and attordable delivery within 1,2, or 3 days depending on origin and
destination
2/8
Answers ( Verified Answers)
1. Gist: Greet, Inquire, Suggest, Thank
2. Caller service: Is a premium service for people and companies that need more pickup times than firm holdout
and have more mail than the largest box
3. S.O.L.E.R: Squarely face the person
Open your posture
Lean towards the sender
Eye contact maintained
Relax while attending
4. Fur: Flexible, Uniformly thick, Rectangular
5. 5 mail processing categories: Letters, Flats, Machinable Parcel, Irregular Parcel, Outside Parcel
6. Balloon rate: applies to Priority Mail addressed for delivery to zones 1 through 4 and Standard post for all
zones
7. Letter size minimum: 3 1/2 inches in height, 5 inches in length and .007 inches thick and be rectangular
8. DIM: Dimensional weight
9. oversize pricing: applies to Standard post pieces that measure over 108 inches but not more than 130 inches
in combined length and girth
10. When is the DIM weight applied: is applied to priority mail packages that are shipped to zones 5
through 8 and exceed one cubic foot (1,728)
11. 3 goals of SSA: Grow Revenue
Increase Market Share
Develop Lifetime Customers
12. Non-mailable items: Items clearly bearing markings of non mailable content
Items indicating non-mailable quantities
Improperly prepared mailpieces
Items leaking liquid or powder
Alcoholic beverages
13. Benefits of priority mail express: Overnight or next day delivery to most US locations
Money back guarantee
Free package pickup & free shipping supplies
1/8
, Free USPS tracking, signature proof of delivery and $100 of insurance free
14. Benefits of priority mail: Fast and attordable delivery within 1,2, or 3 days depending on origin and
destination
2/8
