Edrftgyihu jiuh
Citizenship and Sustainability in the
Age of Globalization, 5th Edition
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TEST BANK
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Andrew Crane
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Dirk Matten
Sarah Glozer
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Laura Spence
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Comprehensive Test Bank for Instructors
and Students
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9780198810070
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© Andrew Crane, Dirk Matten, Sarah Glozer, & Laura
Spence. All rights reserved. Reproduction or
distribution without permission is prohibited.
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© MEDGEEK
, Edrftgyihu jiuh
Business Ethics: Managing Corporate Citizenship and
Sustainability in the Age of Globalization — Test Bank
Andrew Crane, Dirk Matten, Sarah Glozer and Laura Spence
ISBN: 9780198810070
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Chapter 1: Introducing business ethics
Chapter 2: Framing business ethics: Corporate responsibility, stakeholders, and
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citizenship
Chapter 3: Evaluating business ethics: Normative ethical theories
Chapter 4: Making decisions in business ethics: Descriptive ethical theories
Chapter 5: Managing business ethics: Tools and techniques of business ethics
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management
Chapter 6: Shareholders and business ethics
Chapter 7: Employees and business ethics
Chapter 8: Consumers and business ethics
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Chapter 9: Suppliers, competitors, and business ethics
Chapter 10: Civil society and business ethics
Chapter 11: Government, regulation, and business ethics
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© MEDGEEK
, Test Bank for Business Ethics 5e
Crane, Matten, Glozer, Spence
(All Chapters)
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Type: multiple choice question
Title: Chapter 1 - Question 1
01) Issues relating to business ethics often lead to _______ conflict, where there may simply not be
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a(n) _______ correct answer. Therefore, it may not just be a case of deciding between right and
wrong but often at an individual level it involves deciding between different courses of action that
different _______ both believe to be right or wrong.
a. Value, Subjectively, Organizations
Feedback: Business ethics are not always clear correct and often stray into very grey areas due to
value conflict where an objectively correct answer simply does not exist, therefore it can often be a
case of trying to understand and reconcile different actors’ points of view.
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Page reference: p.6
*b. Value, Objectively, Actors
Feedback: Business ethics are not always clear correct and often stray into very grey areas due to
value conflict where an objectively correct answer simply does not exist, therefore it can often be a
case of trying to understand and reconcile different actors’ points of view.
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Page reference: p.6
c. Economic, Objectively, Actors
Feedback: Business ethics are not always clear correct and often stray into very grey areas due to
value conflict where an objectively correct answer simply does not exist, therefore it can often be a
case of trying to understand and reconcile different actors’ points of view.
Page reference: p.6
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d. Economic, Subjectively, Organizations
Feedback: Business ethics are not always clear correct and often stray into very grey areas due to
value conflict where an objectively correct answer simply does not exist, therefore it can often be a
case of trying to understand and reconcile different actors’ points of view.
Page reference: p.6
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Type: multiple choice question
Title: Chapter 1 - Question 2
02) Which of the following statements regarding morality and ethics are correct?
1. Morality is concerned with norms, values and beliefs embedded in social processes
2. Ethics define what is right and wrong for an individual or community
3. Morality is concerned with the study of ethics and the application of reason to elucidate
specific rules and principles
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4. Ethical theories are the codification of rules and principles
*a. 1,4
Feedback: Statements 1 and 4 are correct. Morality is concerned with the norms, values, and beliefs
embedded in social processes which define right and wrong for an individual or a community. Ethics is
concerned with the study of morality and the application of reason to elucidate specific rules and
principles that determine morally acceptable course of actions. Ethical theories are the codification of
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these rules and principles.
b. 1,3
Feedback: Statements 1 and 4 are correct. Morality is concerned with the norms, values, and beliefs
embedded in social processes which define right and wrong for an individual or a community. Ethics is
concerned with the study of morality and the application of reason to elucidate specific rules and
principles that determine morally acceptable course of actions. Ethical theories are the codification of
these rules and principles.
, c. 1,2,3
Feedback: Statements 1 and 4 are correct. Morality is concerned with the norms, values, and beliefs
embedded in social processes which define right and wrong for an individual or a community. Ethics is
concerned with the study of morality and the application of reason to elucidate specific rules and
principles that determine morally acceptable course of actions. Ethical theories are the codification of
these rules and principles.
d. 1,2,3,4
Feedback: Statements 1 and 4 are correct. Morality is concerned with the norms, values, and beliefs
embedded in social processes which define right and wrong for an individual or a community. Ethics is
concerned with the study of morality and the application of reason to elucidate specific rules and
principles that determine morally acceptable course of actions. Ethical theories are the codification of
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these rules and principles.
Type: multiple response question
Title: Chapter 01 - Question 03
03) Which of the three following factors characterise public sector organisations engagement with
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ethical issues?
a. Informal organisational structure, Accountability to general public, Focus on employee and
community issues
Feedback: Public sector organisations are often characterised by formal, bureaucratic organisational
structures, as well as being accountable to the general public and higher-level government
organizations, and conflict of interest and corruption are key ethical priorities.
Page reference: p.16-17
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b. Formal organisational structure, Accountability to shareholders, Focus on employee and community
issues
Feedback: Public sector organisations are often characterised by formal, bureaucratic organisational
structures, as well as being accountable to the general public and higher-level government
organizations, and conflict of interest and corruption are key ethical priorities.
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Page reference: p.16-17
c. Informal organisational structure, Accountability to Shareholders, Focus on conflict of interests
Feedback: Public sector organisations are often characterised by formal, bureaucratic organisational
structures, as well as being accountable to the general public and higher-level government
organizations, and conflict of interest and corruption are key ethical priorities.
Page reference: p.16-17
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*d. Formal organisational structure, Accountability to general public, Focus on conflict of interests
Feedback: Public sector organisations are often characterised by formal, bureaucratic organisational
structures, as well as being accountable to the general public and higher-level government
organizations, and conflict of interest and corruption are key ethical priorities.
Page reference: p.16-17
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Type: fill-in-blank
Title: Chapter 01 - Question 04
04) The following sentence describes the relationship between morality, ethics and ethical theory. Fill
in the missing word. Ethics rationalizes morality to produce ethical _______ that can be applied to any
situation.
Feedback: Ethics rationalizes morality to produce ethical theory that can be applied to any situation.
For a graphical depiction, see Figure 1.2.
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Page reference: p.8-9
a. Theory
Type: multiple response question
Title: Chapter 01 - Question 05
05) An information and mobile technology company might call itself ethical because it... Please select
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all that apply.
*a. Ensures that its pricing practices are fair
Feedback: All are possible reasons an information and mobile technology company to call itself
ethical.
Page reference: p.15
*b. Protects children from harmful materials