FULL QUESTIONS AND CORRECT ANSWERS
◉Principal . Answer: Source of adjusters authority/whoever contracts
with the adjuster//Contracted employer, insurer, etc.
◉Insurance Adjuster . Answer: Authority to settle claims brought
against the insurer. Contracted to settle claims.
◉Claimant . Answer: a person who makes a claim
◉Insurance Sales Agent . Answer: Authority to sell, contracted to sell
and service policies
◉Independent Sales Agent: Works For Whom? Function? Wage type? .
Answer: Works for many insurers at once
Sells insurance products for many insurers
Commission Based
◉Exclusive/Captive Agent: Works For? Function? Wage type? .
Answer: Works for one insurer at a time
,Sells employer's insurance policies
Commission based
◉General Agent: Works For Whom? Function? Wage type? . Answer:
Works for one company
Trains agents for employer
Salary based
◉Direct Writer: Works For Whom? Function? Wage type? . Answer:
Works for one insurer
Sells employer's insurance products only
Salary based
◉Express Authority . Answer: **DIRECT**
Directly granted via contract to sell policies, collect premiums, issue
binders, offer discounts and cancel policies
◉Implied Authority . Answer: **INDIRECT**
Reasonable belief based on agent's representations
◉Apparent Authority . Answer: **INDIRECT**
Leading 3rd party to believe they have the authority and insurers follow.
When an insurer does not act.
,◉3 Major responsibilities of contracted agents . Answer: 1.) Adhere to
of follow the contract
2.) Use reasonable judgement and care
3.) Provide all necessary information and documentation
◉Staff Adjuster . Answer: Works for one insurer
Salary based
Can work locally, regionally or nationally
◉Independent Adjuster . Answer: AKA company adjuster
Self employed
Non-contractual
Works for multiple insurers at once
Paid by fee schedule, daily rate or time/expense
Can be commission based
◉Public Adjuster . Answer: AKA fee adj, bureau adj
Hired by claimant
Commission based (10% of settlement)
Helps with valuation & specializes in negotiation
, ◉Emergency Adjuster . Answer: Temporary license granted for CAT
losses
Allows quick licensing by the commissioner, can work out of state.
◉The insurance adjuster must act as the: . Answer: Fiduciary agent
-utmost good faith, and without self interest. With authority granted by
the insurer, and protecting the principals' financial and property interests.
◉The insurance adjuster must exercise the power to: . Answer: Bind
-principal must honor adjuster's decision and actions granted in writing
◉The adjuster must report to: . Answer: The Principal
-frequent and regular updated on the claim, with accurate information.
initial, interim, and final reports.
◉Preliminary (Initial) Report . Answer: 15 days post loss
Includes timelines/deadlines, claim facts (FOL), liability (if known),
applicable coverage, and establish reserve
◉Interim (status) report . Answer: Updates the progress in set intervals
(30 days)
Includes any new information/evidence, medical information and repair
estimates