NRAsdCertificationsdExam
laborsdcostsd-sdcorrectsdanswer✔ ✔
referssdtosdthesdmoneysdandsdfringesdbenefitsdexpensessdpaidsdtosdthesdemploy
eessdforsdthesdworksdtheysddo
schedulingsd-sdcorrectsdanswer✔ ✔
processsdtosddeterminesdwhichsdemployeessdwillsdbesdneededsdtosdservesdexp
ectedsdnumbersdofsdcustomerssdduringsdspecificsdtimes
crewsdschedulesd-sdcorrectsdanswer✔ ✔
chatsdthatsdinformssdemployeessdwhosdreceivesdwagessdaboutsddayssdandsdho
urssdtheysdaresdexpectedsdtosdworksdduringsdspecificsdtimesdperiodsd(usuallysdw
eek)
wagessd-sdcorrectsdanswer✔ ✔
monetarysdcompensationsdforsdemployeessdwhosdaresdpaidsdbasedsdonsdnum
bersdofsdhourssdtheysdwork
fringesdbenefitssd-sdcorrectsdanswer✔ ✔
moniessdpaidsdindirectlysdinsdsupportsdofsdemployeessdforsdpurposessdsuchsda
ssdvacations
,salarysd-sdcorrectsdanswer✔ ✔
fixedsdamountsdofsdmoneysdforsdcertainsdtimesdperiodsdthatsddoesn'tsdvarysdreg
ardlesssdofsdnumbersdofsdhourssdworked
mastersdschedulesd-sdcorrectsdanswer✔ ✔
considerssdexpectedsdnumbersdofsdcustomersdandsdspreadssdoutsdthesdnumber
sdofsdhourssdallowedsdbysdbudgetsdbetweensddifferentsdpositionssdinsdoperation
salessdhistorysd-sdcorrectsdanswer✔ ✔
tellssdnumbersdofsdcustomerssdwhosdhavesdvisitedsdestablishmentsdonsddiffer
entsddayssdinsdprevioussdweekssdandsdcansdbesdusedsdforsdsalessdforecast
forecastsd-sdcorrectsdanswer✔ ✔
estimatedsdfuturesdsalessdbasedsdonsdsalessdhistorysdinfo
pointsdofsdsalesdsystemsd-sdcorrectsdanswer✔ ✔
collectsdinfosdaboutsdrevenue,sdnumbersdofsdcustomers,sdmenusditemssdsold,sd
andsdwidesdrangesdofsdothersdinfo
cross-trainingsd-sdcorrectsdanswer✔ ✔
coachingsdemployeesdtosddosdtaskssdthatsdaresdnotsdnormallysdpartsdofsdhis/hers
dposition
, time-offsdrequestsdpolicysd-sdcorrectsdanswer✔ ✔
tellssdproceduressdandsdguidelinessdemployeessdshouldsdfollowsdwhensdtheys
dwantsdtimesdoffsdwork
familysdandsdmedicalsdleavesdactsd-sdcorrectsdanswer✔ ✔
federalsdlawsdthatsdallowssdeligiblesdemployeessdtosdtakesdoffsdansdextendedsd
amountsdofsdtimesdforsdmedicalsdandsdothersdpersonalsdreasons
employeesdabsencesdpoliciessd-sdcorrectsdanswer✔ ✔
guidelinessdandsdproceduressdthatsdexplainsdhowsdemployeessdmustsdtellsdma
nagerssdifsdunablesdtosdwork
fairsdlaborsdstandardssdactsd-sdcorrectsdanswer✔ ✔
federalsdlawsdthatsdsetssdminimumsdwage,sdovertimesdpay,sdequalsdpay,sdreco
rdsdkeeping,sdandsdchildsdlaborsdstandards
overtimesd-sdcorrectsdanswer✔ ✔
referssdtosdnumbersdofsdhourssdofsdwork,sdusuallysd40,sdaftersdemployeesdmust
sdreceivesdpremiumsdpaysdrate
no-showsd-sdcorrectsdanswer✔ ✔
employeessdwhosdwhensdscheduledsdtosdwork,sddon'tsdtellsdanyonesdtheysdcan
t
laborsdcostsd-sdcorrectsdanswer✔ ✔
referssdtosdthesdmoneysdandsdfringesdbenefitsdexpensessdpaidsdtosdthesdemploy
eessdforsdthesdworksdtheysddo
schedulingsd-sdcorrectsdanswer✔ ✔
processsdtosddeterminesdwhichsdemployeessdwillsdbesdneededsdtosdservesdexp
ectedsdnumbersdofsdcustomerssdduringsdspecificsdtimes
crewsdschedulesd-sdcorrectsdanswer✔ ✔
chatsdthatsdinformssdemployeessdwhosdreceivesdwagessdaboutsddayssdandsdho
urssdtheysdaresdexpectedsdtosdworksdduringsdspecificsdtimesdperiodsd(usuallysdw
eek)
wagessd-sdcorrectsdanswer✔ ✔
monetarysdcompensationsdforsdemployeessdwhosdaresdpaidsdbasedsdonsdnum
bersdofsdhourssdtheysdwork
fringesdbenefitssd-sdcorrectsdanswer✔ ✔
moniessdpaidsdindirectlysdinsdsupportsdofsdemployeessdforsdpurposessdsuchsda
ssdvacations
,salarysd-sdcorrectsdanswer✔ ✔
fixedsdamountsdofsdmoneysdforsdcertainsdtimesdperiodsdthatsddoesn'tsdvarysdreg
ardlesssdofsdnumbersdofsdhourssdworked
mastersdschedulesd-sdcorrectsdanswer✔ ✔
considerssdexpectedsdnumbersdofsdcustomersdandsdspreadssdoutsdthesdnumber
sdofsdhourssdallowedsdbysdbudgetsdbetweensddifferentsdpositionssdinsdoperation
salessdhistorysd-sdcorrectsdanswer✔ ✔
tellssdnumbersdofsdcustomerssdwhosdhavesdvisitedsdestablishmentsdonsddiffer
entsddayssdinsdprevioussdweekssdandsdcansdbesdusedsdforsdsalessdforecast
forecastsd-sdcorrectsdanswer✔ ✔
estimatedsdfuturesdsalessdbasedsdonsdsalessdhistorysdinfo
pointsdofsdsalesdsystemsd-sdcorrectsdanswer✔ ✔
collectsdinfosdaboutsdrevenue,sdnumbersdofsdcustomers,sdmenusditemssdsold,sd
andsdwidesdrangesdofsdothersdinfo
cross-trainingsd-sdcorrectsdanswer✔ ✔
coachingsdemployeesdtosddosdtaskssdthatsdaresdnotsdnormallysdpartsdofsdhis/hers
dposition
, time-offsdrequestsdpolicysd-sdcorrectsdanswer✔ ✔
tellssdproceduressdandsdguidelinessdemployeessdshouldsdfollowsdwhensdtheys
dwantsdtimesdoffsdwork
familysdandsdmedicalsdleavesdactsd-sdcorrectsdanswer✔ ✔
federalsdlawsdthatsdallowssdeligiblesdemployeessdtosdtakesdoffsdansdextendedsd
amountsdofsdtimesdforsdmedicalsdandsdothersdpersonalsdreasons
employeesdabsencesdpoliciessd-sdcorrectsdanswer✔ ✔
guidelinessdandsdproceduressdthatsdexplainsdhowsdemployeessdmustsdtellsdma
nagerssdifsdunablesdtosdwork
fairsdlaborsdstandardssdactsd-sdcorrectsdanswer✔ ✔
federalsdlawsdthatsdsetssdminimumsdwage,sdovertimesdpay,sdequalsdpay,sdreco
rdsdkeeping,sdandsdchildsdlaborsdstandards
overtimesd-sdcorrectsdanswer✔ ✔
referssdtosdnumbersdofsdhourssdofsdwork,sdusuallysd40,sdaftersdemployeesdmust
sdreceivesdpremiumsdpaysdrate
no-showsd-sdcorrectsdanswer✔ ✔
employeessdwhosdwhensdscheduledsdtosdwork,sddon'tsdtellsdanyonesdtheysdcan
t