Stereotypes, and Workplace Management
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prejudice
an attitude representing broad, generalized feelings toward a group or its members that
maintains a hierarchy between that group and other groups
discrimination
actions or behaviors that create, maintain, or reinforce some groups' advantages over other
groups and their members
stereotyping
judging someone based on our perception of the group to which the person belongs
stereotype threat
the degree to which we are concerned with being judged or treated negatively based on a
certain stereotype
- can be combatted by treating employees as individuals and not highlighting group
differences
diversity management
involves the use of evidence-based strategies to manage and leverage the inherent diversity
of the workforce
Which of the following identifies a key difference in the way minorities and Caucasians
perceive workplace discrimination? ______________________.
Minorities perceive discrimination to be more prevalent in the workplace than Caucasians do.
One of the diversity challenges managers have to deal with is that, in addition to differences
in the employee groups that make up their staff, people are much more mobile in today's
world. If an American manager, James, were to accept an assignment in Latin America, for
example, he would need to be particularly aware of the _____________ of the workforce.
cultural identity
, Adam is a 25-year old Millennial who is considered a super-star manager at a technology
company. He has been asked to hire a team of IT specialists to launch a new product. While
reviewing the stack of applications, he noted only one candidate, Jason, who has work
experience of over 20 years. Adam realizes that this candidate is probably his dad's age and
he considers his dad outdated, with poor IT skills, and slow to learn new skills. All the other
candidates cite 1 to 3 years of work experience after college. Adam decides not to interview
Jason. What is the likely basis for Adam's decision? _______________.
Stereotyping
Which of the following identifies a typical difference between the way men and women
perform on the job? _________________.
There are no consistent differences between men and women relevant to job performance.
Vivian is the CEO of a large corporation. She has identified hidden barriers to advancement for
minorities in her company and wants to improve the diversity of her managerial force. Which
of the following strategies should Vivian use? ______________.
Make advancement-selection systems more transparent.
Rather than looking at individual characteristics, unfair discrimination
assumes _____________.
everyone in the group is the same
Research has indicated that tenure and job productivity are _____________.
related but not linear
Surveys indicate that more than 90% of all Fortune 500 companies have some sort of policy
that covers _____________.
sexual orientation