CNA Chapters 1-4 Questions and Answers

CNA Chapters 1-4 Questions and Answers List three types of health care systems/facilities acute care (hospitals), chronic care (nursing homes), home health agencies(hospise, respet care) A group of individuals who work together to help meet a resident's/patient's need is called interdisciplinary team Describe the chain of commands lines of authorities in an organization List the nursing team members in the chain of commands Board of Directors, CEO, Head of Finance, Director of Nurses, Case Managers, RN, LPN, CNA What is care plan? a written plan for each patient including goals and actions required to reach the goal Why is a care plan so important? ensures that the care is consistant List four nurse aide job responsibilities help patient maintain/ regain activities of daily living, provide physical and emotional support, help with personal needs, make patients physically comfortable with a clean and safe environment What does a patient's chart consist of? personal and medical info NO PERSONAL OPINIONS Define scope of practice range of activities legally permitted to perform within a health occupation Why is OBRA so important? to make sure nursing assistants complete an approved training program and pass an evaluation program What is HIPPA? Health Insurance Portability and Accountability Act Who does HIPPA protect? patients/ residents Why is HIPPA so important? federal law states all personal medical records must be kept confidential and that the company must have policies and procedure to protect patients/ residents List qualities a nursing assistant should possess sensitive to other's feelings, trustworthy, cheerful, enthusiastic, respectful, patient, considerate, cooperative, dependable, honest List an example of psychological abuse some is belittled/threatened; neglect/ failure to give care What is malpractice? negligence committed by a professional person What is negligence? failure to provide the care a cna should, which causes harm to a patient or the patient's property Describe standards of care a set of guidelines that serves as a model for good nursing assistant care How can a nursing assistant foster teamwork with other departments? cooperate, follow instructions, report, inform, do work before leaving List the four basic elements of communication sender(clear info), receiver (understand it), message(understandable), feedback (appropriate) Objective data observation of a patient made by one's senses Subjective data info reported by a patient about how he/she feels Non-verbal communication is also know as what? body lanuage List four barriers to communication language/cultural differences; age& life experience; sensory impairment; cognitive impairment What is word root? the base of the word What is prefix? added to the beginning of a word root What is suffix? added to the ending of a word root List three factors which may affect a resident's behavior unmet needs, fears, cultural practices What is the best way to deal with aggressive behavior/ protect yourself and others, go and get help, don't loose control, walk away T or F: Religious practices should never be accommodated. False What is the purpose of a health care facility? to provide care to the patient, maintain and regain activities of daily lives