PRACTICE EXAM 2026/2027 | Verified Questions and
Answers | Includes PBQs & Scenario-Based Questions |
Exam Pass Target - A+ Graded
PART 1: CORE 1 (220-1101)
Mobile Devices, Networking, Hardware, Virtualization, & Cloud
SECTION 1: Mobile Devices (Questions 1–20)
Q1: A user reports that their laptop screen flickers when the display is moved but works
normally when stationary. Which component is most likely failing?
A. Inverter board
B. LCD panel
C. Video cable (LVDS/eDP) [CORRECT]
D. Backlight bulb
Correct Answer: C
Q2: A technician needs to replace a damaged charging port on a smartphone where the port is
soldered directly to the motherboard. Which repair technique is required?
A. Simple pry-and-replace
B. Hot air rework station for microsoldering [CORRECT]
C. Adhesive replacement kit
D. Wireless charging pad installation
Correct Answer: B
Q3: [PBQ - Drag and Drop] Match the mobile device feature to its primary purpose:
• NFC → Mobile payments and access control
• Bluetooth → Short-range wireless peripherals
• IR Blaster → Remote control of home entertainment systems
, • GPS → Location services and navigation [CORRECT]
Correct Configuration: NFC-Payments, Bluetooth-Peripherals, IR-Remote Control, GPS-
Navigation
Q4: A laptop user reports that the keyboard types incorrect characters (e.g., pressing "A" types
"Q"). Which setting should the technician check first?
A. Sticky Keys
B. Keyboard layout/language settings [CORRECT]
C. Filter Keys
D. BIOS keyboard settings
Correct Answer: B
Q5: Which display technology offers the best battery life for a tablet used primarily for reading
e-books?
A. OLED
B. IPS LCD
C. E Ink/ePaper [CORRECT]
D. TN panel
Correct Answer: C
Q6: A technician needs to factory reset an iPhone that has Find My iPhone enabled. Which
credential is required to complete the reset?
A. Screen passcode only
B. Apple ID password [CORRECT]
C. SIM PIN
D. iTunes backup password
Correct Answer: B
Q7: [PBQ - Scenario] A user needs to extend their laptop's desktop to two external monitors
using a single USB-C port. The laptop supports DisplayPort Alt Mode. Which adapter
configuration meets this requirement?
,A. USB-C to HDMI adapter only
B. USB-C to dual DisplayPort MST hub [CORRECT]
C. USB-C to VGA adapter
D. USB-C to DVI adapter with splitter
Correct Configuration: USB-C MST hub supporting dual DisplayPort outputs
Q8: Which biometric authentication method provides the highest level of security for mobile
devices?
A. Fingerprint sensor
B. Facial recognition (2D)
C. Iris scanning [CORRECT]
D. Voice recognition
Correct Answer: C
Q9: A tablet's touchscreen is unresponsive in specific areas. After a soft reset, the issue persists.
Which component is most likely defective?
A. Digitizer [CORRECT]
B. LCD controller
C. Battery
D. Wi-Fi antenna
Correct Answer: A
Q10: Which laptop feature allows the system to switch between integrated and discrete graphics
to optimize battery life?
A. Hyper-Threading
B. MUX switch or Optimus technology [CORRECT]
C. RAID configuration
D. TPM module
Correct Answer: B
Q11: [PBQ - Sequencing] Place the steps in order for safely replacing a laptop keyboard:
1. Disconnect battery
, 2. Remove bezel/screws
3. Release ribbon cable connector
4. Install new keyboard
5. Reconnect battery and test [CORRECT]
Correct Order: 1, 2, 3, 4, 5
Q12: A smartphone user reports rapid battery drain and excessive heat. Which tool is best for
identifying the offending application?
A. Antivirus scanner
B. Battery usage statistics in settings [CORRECT]
C. File manager
D. Bluetooth scanner
Correct Answer: B
Q13: Which wireless charging standard is most commonly supported by modern smartphones?
A. PMA
B. Qi [CORRECT]
C. AirFuel
D. Rezence
Correct Answer: B
Q14: A technician needs to transfer data from an Android phone with a broken screen to a new
device. Which method is most reliable if USB debugging was not previously enabled?
A. ADB commands
B. Smart Switch/Mobile Transfer via USB-C to USB-C connection and authorized trust
[CORRECT]
C. Cloud backup restore only
D. SD card manual transfer
Correct Answer: B