PRACTICE EXAM 2026/2027 | Verified Questions and
Answers | Includes PBQs & Scenario-Based Questions |
Exam Pass Target - A+ Graded
PART 1: CORE 1 (220-1101)
SECTION 1: MOBILE DEVICES (20 Questions)
Q1: A user reports that their laptop screen flickers when the display is opened beyond 90
degrees. Which component is most likely faulty?
A. LCD panel
B. Video cable (LVDS/eDP) [CORRECT]
C. Inverter board
D. GPU
Correct Answer: B
Q2: A technician is configuring a tablet for a sales team that needs to process credit card
payments in the field. Which connectivity option provides the most reliable data connection in
remote areas?
A. Wi-Fi 6
B. Bluetooth 5.0
C. LTE/5G cellular [CORRECT]
D. NFC
Correct Answer: C
Q3: [PBQ - Drag and Drop] Match the laptop feature to its primary purpose.
Drag items from the left to the appropriate target on the right:
• Kensington lock slot → Physical theft deterrence [CORRECT]
• Smart card reader → Authentication and secure access [CORRECT]
• Docking station connector → Expansion of ports and connectivity [CORRECT]
• Backlit keyboard → Low-light visibility [CORRECT]
,Correct Configuration: Kensington lock slot: Physical theft deterrence; Smart card reader:
Authentication and secure access; Docking station connector: Expansion of ports and
connectivity; Backlit keyboard: Low-light visibility
Q4: A smartphone user reports rapid battery drain and the device feels warm. Which is the most
likely cause?
A. Defective battery
B. Background app refreshing and high screen brightness [CORRECT]
C. Outdated OS version
D. Water damage
Correct Answer: B
Q5: Which laptop display technology offers the best color accuracy for professional photo
editing?
A. TN (Twisted Nematic)
B. IPS (In-Plane Switching) [CORRECT]
C. VA (Vertical Alignment)
D. OLED (Organic Light Emitting Diode)
Correct Answer: B
Q6: A technician needs to replace a damaged charging port on a tablet where the port is soldered
directly to the motherboard. Which repair approach is most appropriate?
A. Replace the entire motherboard
B. Use micro-soldering techniques to replace the port [CORRECT]
C. Use USB wireless charging adapter
D. Replace the battery instead
Correct Answer: B
Q7: Which wireless technology is best suited for connecting a wireless keyboard and mouse to a
laptop with minimal interference?
A. Wi-Fi 5 (802.11ac)
B. Bluetooth 5.0 with BLE [CORRECT]
,C. NFC
D. RFID
Correct Answer: B
Q8: A user needs to extend their laptop display to two external monitors simultaneously using a
single port. Which technology supports this?
A. VGA
B. HDMI 1.4
C. DisplayPort with MST (Multi-Stream Transport) [CORRECT]
D. DVI-D
Correct Answer: C
Q9: [PBQ - Sequencing] Order the steps to safely replace a laptop keyboard:
1. Power off and unplug the laptop
2. Remove the battery (if removable)
3. Pry up the keyboard bezel
4. Disconnect the ribbon cable
5. Remove securing screws
6. Install new keyboard and reverse steps
Correct Order: 1, 2, 3, 5, 4, 6
Q10: Which mobile device feature allows for contactless payments and data exchange by
tapping devices together?
A. Bluetooth
B. NFC (Near Field Communication) [CORRECT]
C. RFID
D. Infrared
Correct Answer: B
, Q11: A laptop is overheating and shutting down during gaming. Which component should the
technician check first?
A. CPU thermal paste and cooling fan [CORRECT]
B. Hard drive
C. RAM modules
D. Wireless card
Correct Answer: A
Q12: Which port type provides power delivery up to 100W, video output, and data transfer
through a single reversible connector?
A. USB 3.0 Type-A
B. USB Type-C with PD [CORRECT]
C. Thunderbolt 2
D. eSATA
Correct Answer: B
Q13: A tablet's touchscreen is not responding to touch in specific areas. Which is the most likely
cause?
A. Software calibration issue
B. Digitizer damage [CORRECT]
C. Low battery
D. Wi-Fi interference
Correct Answer: B
Q14: Which laptop storage interface offers the fastest data transfer speeds in a thin form factor?
A. 2.5" SATA SSD
B. M.2 NVMe PCIe 4.0 [CORRECT]
C. mSATA
D. eMMC
Correct Answer: B