CompTIA A+ (220-1101 & 220-1102) ACTUAL FULL
PRACTICE EXAM 2026/2027 | Verified Questions
and Answers | Includes PBQs & Scenario-Based
Questions | Exam Pass Target - A+ Graded
PART 1: CORE 1 (220-1101)
Section 1: Mobile Devices (Questions 1-20)
Q1: A user reports that their laptop screen flickers when the display is moved but works
normally when stationary. Which component is MOST likely failing?
A. LCD inverter
B. Video cable/ribbon cable [CORRECT]
C. GPU
D. Backlight
Correct Answer: B
Q2: A technician needs to configure a tablet for a field worker who needs to access corporate
email and documents offline. Which feature should be enabled?
A. Airplane mode
B. Cached Exchange mode or offline file sync [CORRECT]
C. Hotspot tethering
D. Bluetooth discovery
Correct Answer: B
Q3: A user with an Android smartphone reports rapid battery drain and overheating. Which
troubleshooting step should the technician perform FIRST?
A. Replace the battery
B. Check for and close background apps, check battery usage statistics [CORRECT]
C. Factory reset the device
D. Disable all wireless connections
Correct Answer: B
,Q4: A technician is configuring email on an iPhone for a corporate user. The company uses
Microsoft Exchange with ActiveSync. Which port should be used for secure email
synchronization?
A. 25
B. 110
C. 443 [CORRECT]
D. 3389
Correct Answer: C
Q5: [PBQ - Drag and Drop] Match the laptop component to its function. Drag each component
on the left to the correct description on the right.
Components: Inverter, Digitizer, Heat sink, CMOS battery
Descriptions:
• Converts DC to AC for backlight: Inverter
• Detects touch input on screen: Digitizer
• Dissipates heat from CPU: Heat sink
• Maintains BIOS settings when powered off: CMOS battery
Correct Configuration: Inverter-Converts DC to AC for backlight, Digitizer-Detects touch input
on screen, Heat sink-Dissipates heat from CPU, CMOS battery-Maintains BIOS settings when
powered off
Q6: A technician is replacing a cracked smartphone screen. After reassembly, the touch function
does not work but the display is visible. Which component was MOST likely damaged or not
properly connected?
A. LCD panel
B. Digitizer [CORRECT]
C. GPU
D. Backlight
Correct Answer: B
,Q7: A user reports that their laptop keyboard types incorrect characters (e.g., pressing "A" types
"Q"). Which is the MOST likely cause?
A. Faulty keyboard controller
B. Incorrect keyboard layout/region settings [CORRECT]
C. Sticky keys enabled
D. Faulty RAM
Correct Answer: B
Q8: A technician needs to extend the battery life of a laptop used for presentations. Which
configuration changes should be made? (Select TWO)
A. Increase screen brightness to maximum
B. Enable power saver mode [CORRECT]
C. Disable Bluetooth and Wi-Fi when not needed [CORRECT]
D. Enable keyboard backlighting
E. Set CPU to maximum performance
Correct Answers: B, C
Q9: A user reports that their tablet will not charge. The technician has verified the charger works
with another device. Which component should be checked NEXT?
A. Battery
B. Charging port/DC jack [CORRECT]
C. Motherboard
D. Display
Correct Answer: B
Q10: A technician is deploying 50 laptops to remote workers. Which technology allows the IT
department to remotely wipe corporate data if a device is stolen?
A. GPS tracking
B. MDM (Mobile Device Management) with remote wipe capability [CORRECT]
C. BIOS password
D. BitLocker encryption only
Correct Answer: B
, Q11: A laptop display shows very dim images but is readable when shining a flashlight on the
screen. Which component has MOST likely failed?
A. LCD panel
B. Inverter or backlight [CORRECT]
C. Video cable
D. GPU
Correct Answer: B
Q12: [PBQ - Scenario] A technician needs to configure a smartphone for international travel.
Place the following steps in the correct order to ensure connectivity and avoid excessive charges.
Steps:
1. Contact carrier to enable international roaming
2. Verify phone supports destination network bands
3. Download offline maps and translation apps
4. Enable airplane mode and Wi-Fi calling as primary
5. Set data usage alerts
Correct Sequence: 2, 1, 3, 4, 5
Q13: A user reports that their laptop touchpad is unresponsive. An external mouse works fine.
Which troubleshooting step should be performed FIRST?
A. Replace the touchpad
B. Check for function key combination that disables touchpad [CORRECT]
C. Reinstall operating system
D. Replace motherboard
Correct Answer: B
Q14: Which wireless standard operates in the 60 GHz frequency band and is used for high-
speed, short-range device-to-device communication?
A. 802.11ac
B. 802.11ax
PRACTICE EXAM 2026/2027 | Verified Questions
and Answers | Includes PBQs & Scenario-Based
Questions | Exam Pass Target - A+ Graded
PART 1: CORE 1 (220-1101)
Section 1: Mobile Devices (Questions 1-20)
Q1: A user reports that their laptop screen flickers when the display is moved but works
normally when stationary. Which component is MOST likely failing?
A. LCD inverter
B. Video cable/ribbon cable [CORRECT]
C. GPU
D. Backlight
Correct Answer: B
Q2: A technician needs to configure a tablet for a field worker who needs to access corporate
email and documents offline. Which feature should be enabled?
A. Airplane mode
B. Cached Exchange mode or offline file sync [CORRECT]
C. Hotspot tethering
D. Bluetooth discovery
Correct Answer: B
Q3: A user with an Android smartphone reports rapid battery drain and overheating. Which
troubleshooting step should the technician perform FIRST?
A. Replace the battery
B. Check for and close background apps, check battery usage statistics [CORRECT]
C. Factory reset the device
D. Disable all wireless connections
Correct Answer: B
,Q4: A technician is configuring email on an iPhone for a corporate user. The company uses
Microsoft Exchange with ActiveSync. Which port should be used for secure email
synchronization?
A. 25
B. 110
C. 443 [CORRECT]
D. 3389
Correct Answer: C
Q5: [PBQ - Drag and Drop] Match the laptop component to its function. Drag each component
on the left to the correct description on the right.
Components: Inverter, Digitizer, Heat sink, CMOS battery
Descriptions:
• Converts DC to AC for backlight: Inverter
• Detects touch input on screen: Digitizer
• Dissipates heat from CPU: Heat sink
• Maintains BIOS settings when powered off: CMOS battery
Correct Configuration: Inverter-Converts DC to AC for backlight, Digitizer-Detects touch input
on screen, Heat sink-Dissipates heat from CPU, CMOS battery-Maintains BIOS settings when
powered off
Q6: A technician is replacing a cracked smartphone screen. After reassembly, the touch function
does not work but the display is visible. Which component was MOST likely damaged or not
properly connected?
A. LCD panel
B. Digitizer [CORRECT]
C. GPU
D. Backlight
Correct Answer: B
,Q7: A user reports that their laptop keyboard types incorrect characters (e.g., pressing "A" types
"Q"). Which is the MOST likely cause?
A. Faulty keyboard controller
B. Incorrect keyboard layout/region settings [CORRECT]
C. Sticky keys enabled
D. Faulty RAM
Correct Answer: B
Q8: A technician needs to extend the battery life of a laptop used for presentations. Which
configuration changes should be made? (Select TWO)
A. Increase screen brightness to maximum
B. Enable power saver mode [CORRECT]
C. Disable Bluetooth and Wi-Fi when not needed [CORRECT]
D. Enable keyboard backlighting
E. Set CPU to maximum performance
Correct Answers: B, C
Q9: A user reports that their tablet will not charge. The technician has verified the charger works
with another device. Which component should be checked NEXT?
A. Battery
B. Charging port/DC jack [CORRECT]
C. Motherboard
D. Display
Correct Answer: B
Q10: A technician is deploying 50 laptops to remote workers. Which technology allows the IT
department to remotely wipe corporate data if a device is stolen?
A. GPS tracking
B. MDM (Mobile Device Management) with remote wipe capability [CORRECT]
C. BIOS password
D. BitLocker encryption only
Correct Answer: B
, Q11: A laptop display shows very dim images but is readable when shining a flashlight on the
screen. Which component has MOST likely failed?
A. LCD panel
B. Inverter or backlight [CORRECT]
C. Video cable
D. GPU
Correct Answer: B
Q12: [PBQ - Scenario] A technician needs to configure a smartphone for international travel.
Place the following steps in the correct order to ensure connectivity and avoid excessive charges.
Steps:
1. Contact carrier to enable international roaming
2. Verify phone supports destination network bands
3. Download offline maps and translation apps
4. Enable airplane mode and Wi-Fi calling as primary
5. Set data usage alerts
Correct Sequence: 2, 1, 3, 4, 5
Q13: A user reports that their laptop touchpad is unresponsive. An external mouse works fine.
Which troubleshooting step should be performed FIRST?
A. Replace the touchpad
B. Check for function key combination that disables touchpad [CORRECT]
C. Reinstall operating system
D. Replace motherboard
Correct Answer: B
Q14: Which wireless standard operates in the 60 GHz frequency band and is used for high-
speed, short-range device-to-device communication?
A. 802.11ac
B. 802.11ax
