HMGT 3301 EXAM #2 COMPLETE
QUESTIONS WITH 100% CORRECT
ANSWERS
\Q\.Examples of measures used in objectives include:
- new product development
- the economic environment
- staff morale
- stock price - ANSWERS✔-stock price
\Q\.Your objective is probably realistic if:
- it is hard.
- you believe it can be accomplished.
- it has an open time frame.
- it is easy. - ANSWERS✔-you believe it can be accomplished.
\Q\.A manager prepared for an employee's annual performance review by creating goals and
objectives for the employee, scheduling a meeting, and presenting the employee with the goals
and objectives. The employee agreed to meet these by the following year's annual review. What
did this manager do wrong?
,- Goals and objectives should not be part of the annual review.
- The manager didn't plan to review the goals and objectives at mid-year.
- The manager did not involve the employee in setting agreed upon goals and objectives prior to
the meeting.
- The employee didn't create the goals and objectives prior to the meeting and present them to
the manager. - ANSWERS✔-The manager did not involve the employee in setting agreed upon
goals and objectives prior to the meeting.
\Q\.The Balanced Scorecard focuses on four types of measures, including which one that looks
at organizational efficiency?
- customers
- internal processes
- learning and growth
- financial performance - ANSWERS✔-internal processes
\Q\.In the SMART criteria, what does the "S" stand for?
- standards
- strategy
- specific
- skills - ANSWERS✔-specific
\Q\.Characteristics of MBO include:
- all of these.
- a detailed roadmap for implementation.
- improving communication by centralizing decision making
- systematic and organized. - ANSWERS✔-systematic and organized.
, \Q\.Objectives typically are:
- stated in terms of the corporate mission.
- related directly to the values of the company.
- clear, concise, and understandable.
- the same thing as goals. - ANSWERS✔-clear, concise, and understandable.
\Q\.Generally, goals and objectives serve to:
- improve performance.
- do all of these.
- gauge and report performance.
- align effort. - ANSWERS✔-do all of these.
\Q\.A Balanced Scorecard relies on which process to bind short-term activities to long-term
activities?
- communicating and linking
- performance metrics
- succession planning
- creating a vision - ANSWERS✔-communicating and linking
\Q\.In a personal Balanced Scorecard, __________ reflects your values and philosophy of life.
- goal
- mission
- vision
- objective - ANSWERS✔-mission
\Q\.The most common appraisal error is:
QUESTIONS WITH 100% CORRECT
ANSWERS
\Q\.Examples of measures used in objectives include:
- new product development
- the economic environment
- staff morale
- stock price - ANSWERS✔-stock price
\Q\.Your objective is probably realistic if:
- it is hard.
- you believe it can be accomplished.
- it has an open time frame.
- it is easy. - ANSWERS✔-you believe it can be accomplished.
\Q\.A manager prepared for an employee's annual performance review by creating goals and
objectives for the employee, scheduling a meeting, and presenting the employee with the goals
and objectives. The employee agreed to meet these by the following year's annual review. What
did this manager do wrong?
,- Goals and objectives should not be part of the annual review.
- The manager didn't plan to review the goals and objectives at mid-year.
- The manager did not involve the employee in setting agreed upon goals and objectives prior to
the meeting.
- The employee didn't create the goals and objectives prior to the meeting and present them to
the manager. - ANSWERS✔-The manager did not involve the employee in setting agreed upon
goals and objectives prior to the meeting.
\Q\.The Balanced Scorecard focuses on four types of measures, including which one that looks
at organizational efficiency?
- customers
- internal processes
- learning and growth
- financial performance - ANSWERS✔-internal processes
\Q\.In the SMART criteria, what does the "S" stand for?
- standards
- strategy
- specific
- skills - ANSWERS✔-specific
\Q\.Characteristics of MBO include:
- all of these.
- a detailed roadmap for implementation.
- improving communication by centralizing decision making
- systematic and organized. - ANSWERS✔-systematic and organized.
, \Q\.Objectives typically are:
- stated in terms of the corporate mission.
- related directly to the values of the company.
- clear, concise, and understandable.
- the same thing as goals. - ANSWERS✔-clear, concise, and understandable.
\Q\.Generally, goals and objectives serve to:
- improve performance.
- do all of these.
- gauge and report performance.
- align effort. - ANSWERS✔-do all of these.
\Q\.A Balanced Scorecard relies on which process to bind short-term activities to long-term
activities?
- communicating and linking
- performance metrics
- succession planning
- creating a vision - ANSWERS✔-communicating and linking
\Q\.In a personal Balanced Scorecard, __________ reflects your values and philosophy of life.
- goal
- mission
- vision
- objective - ANSWERS✔-mission
\Q\.The most common appraisal error is:
