TEXAS ALL LINES ADJUSTER LICENSE
MARKETING PRACTICES CHAPTER 2
QUESTIONS AND CORRECT ANSWERS
EstablishedA2inA21991A2toA2ensureA2theA2promptA2paymentA2ofA2insuranceA2claims.A2ThisA
2statuteA2isA2aA2methodA2ofA2consumerA2protectionA2thatA2isA2setA2inA2placeA2andA2mustA2b
eA2followedA2byA2insurersA2inA2theA2stateA2ofA2Texas.A2ArticleA221.55A2appliesA2toA2firstA2p
artyA2insuranceA2claimsA2butA2itA2doesA2notA2pertainA2toA2catastropheA2claims.A2-A2Ans--
ArticleA221.55A2ofA2theA2TexasA2insuranceA2code
WithinA215A2CALENDARA2daysA2OfA2receivingA2aA2newA2claim,A2theA2insurerA2must:A2(21.
55A2compliance)A2-A2Ans---acknowledgeA2receiptA2ofA2theA2newA2claimA2
-beginA2theA2investigationA2
-requestA2allA2ofA2theA2itemsA2neededA2toA2evaluateA2andA2investigateA2theA2claim.
OnceA2theA2insurerA2receivesA2allA2theA2informationA2thatA2theyA2requestedA2fromA2theA2po
licyholder,A2theA2insurerA2mustA2_____________A2withinA2_____A2BUSINESSA2days.A2-
A2Ans--A.A2ReviewA2andA2evaluateA2theA2claim
B.A2ProcessA2theA2claim
C.A2AcceptA2orA2rejectA2theA2claim.
15A2businessA2days
TheA2insurerA2hasA2____A2BUSINESSA2daysA2toA2payA2theA2claimA2ORA2issueA2fullA2partia
lA2denialA2ofA2theA2claimA2-A2Ans--5A2businessA2days
DuringA2theA215A2BusinessA2day.A2IfA2theA2insuranceA2needsA2additionalA2timeA2toA2evalua
teA2andA2investigateA2theA2claimA2theyA2mayA2doA2so.A2TheA2insurerA2canA2requestA2anA2a
dditionalA2_____A2CALENDARA2days.A2-A2Ans--45A2calendarA2days
AnA2insurerA2mayA2refuseA2toA2renewA2aA2policyA2ifA2theA2insurerA2hasA2mailedA2noticeA2of
A2nonA2renewalA2toA2theA2insuredA2atA2leastA2_____A2daysA2beforeA2theA2policy'sA2expirati
onA2date.A2-A2Ans--30A2days
MARKETING PRACTICES CHAPTER 2
QUESTIONS AND CORRECT ANSWERS
EstablishedA2inA21991A2toA2ensureA2theA2promptA2paymentA2ofA2insuranceA2claims.A2ThisA
2statuteA2isA2aA2methodA2ofA2consumerA2protectionA2thatA2isA2setA2inA2placeA2andA2mustA2b
eA2followedA2byA2insurersA2inA2theA2stateA2ofA2Texas.A2ArticleA221.55A2appliesA2toA2firstA2p
artyA2insuranceA2claimsA2butA2itA2doesA2notA2pertainA2toA2catastropheA2claims.A2-A2Ans--
ArticleA221.55A2ofA2theA2TexasA2insuranceA2code
WithinA215A2CALENDARA2daysA2OfA2receivingA2aA2newA2claim,A2theA2insurerA2must:A2(21.
55A2compliance)A2-A2Ans---acknowledgeA2receiptA2ofA2theA2newA2claimA2
-beginA2theA2investigationA2
-requestA2allA2ofA2theA2itemsA2neededA2toA2evaluateA2andA2investigateA2theA2claim.
OnceA2theA2insurerA2receivesA2allA2theA2informationA2thatA2theyA2requestedA2fromA2theA2po
licyholder,A2theA2insurerA2mustA2_____________A2withinA2_____A2BUSINESSA2days.A2-
A2Ans--A.A2ReviewA2andA2evaluateA2theA2claim
B.A2ProcessA2theA2claim
C.A2AcceptA2orA2rejectA2theA2claim.
15A2businessA2days
TheA2insurerA2hasA2____A2BUSINESSA2daysA2toA2payA2theA2claimA2ORA2issueA2fullA2partia
lA2denialA2ofA2theA2claimA2-A2Ans--5A2businessA2days
DuringA2theA215A2BusinessA2day.A2IfA2theA2insuranceA2needsA2additionalA2timeA2toA2evalua
teA2andA2investigateA2theA2claimA2theyA2mayA2doA2so.A2TheA2insurerA2canA2requestA2anA2a
dditionalA2_____A2CALENDARA2days.A2-A2Ans--45A2calendarA2days
AnA2insurerA2mayA2refuseA2toA2renewA2aA2policyA2ifA2theA2insurerA2hasA2mailedA2noticeA2of
A2nonA2renewalA2toA2theA2insuredA2atA2leastA2_____A2daysA2beforeA2theA2policy'sA2expirati
onA2date.A2-A2Ans--30A2days