OPMA 317 Midterm 1 || 100% Error-free Answers.
Bottleneck correct answers the slowest workstation in the process
cycle time correct answers the time between two consecutive customer orders being completed
capacity correct answers the maximum production output possible in a time period
processing time correct answers the time to produce one order
throughput time correct answers processing time + delays = the time from order processing to
customer delivery
operations and supply chain management correct answers the design, operation, and
improvement of the systems that create and deliver goods and services
operations correct answers manufacturing and service processes that use an organization's
resources to transform inputs to outputs
supply chain management correct answers processes that move information to and from the
operations processes where transformation occurs
transformation examples correct answers physical, locational, physiological, informational
3 P's of triple bottom line correct answers profit, planet, people
how does operations impact the triple bottom line? correct answers profit-efficiency, planet-
logistics, people-suppliers
what factors have enabled the significant increase in global competition? correct answers
technology, transportation infrastructure, newly industrialized countries, free trade
how did Henry Ford change operations? correct answers doubled wages, reduced work week
from 6 to 5 days
how does OM contribute to society? correct answers higher standards of living, better quality
goods and services, sustainable growth, improved working conditions
OPMA and SCMA strategy correct answers development of long-term plan for determining how
to best utilize the major resources of the firm so that there is a high degree of compatibility
between these resources and the firm's long-term corporate strategy
competitive priorities correct answers cost, quality, delivery, flexibility, service,
environmentalism, social responsibility
product quality correct answers (performance): features of the product/service (mercedes)
, process quality correct answers (conformance): delivering it consistently "defect-free" (toyota)
decision areas: structural/tangible correct answers capacity, distribution, facilities, process
technology, vertical integration
decision areas: infrastructural/intangible correct answers HR, R and D, org. structure, planning
and control, supplier relationships
what is the future competitive priority? correct answers information access
order-winner correct answers characteristics that distinguish it from its competition so that it is
selected as the source of purchase
order-qualifier correct answers minimum characteristics of a firm or its products to be considered
as a source of purchase
project correct answers a series of related jobs usually directed toward some major output and
requiring a significant time to perform
two categories of projects correct answers conventional (low-tech): repetitive projects
innovative (high-tech): unique projects
criteria to determine whether a project was successful correct answers cost, time, quality
the project life cycle correct answers 1. identify a need
2. develop a proposed solution
3. perform project (most effort and money spent at this phase)
4. terminate the project
project management triangle correct answers schedule, scope, cost
risk premium correct answers amount paid to avoid risk
work breakdown structure correct answers hierarchal breakdown of what is to be accomplished
during a project
activity correct answers a task that consumes time and resources
event correct answers a point in time that represents the start or completion of one or more
activities
milestone correct answers an event of major significance
gantt charts display these three aspects of the project schedule correct answers task duration, task
precedence, task start/end date
Bottleneck correct answers the slowest workstation in the process
cycle time correct answers the time between two consecutive customer orders being completed
capacity correct answers the maximum production output possible in a time period
processing time correct answers the time to produce one order
throughput time correct answers processing time + delays = the time from order processing to
customer delivery
operations and supply chain management correct answers the design, operation, and
improvement of the systems that create and deliver goods and services
operations correct answers manufacturing and service processes that use an organization's
resources to transform inputs to outputs
supply chain management correct answers processes that move information to and from the
operations processes where transformation occurs
transformation examples correct answers physical, locational, physiological, informational
3 P's of triple bottom line correct answers profit, planet, people
how does operations impact the triple bottom line? correct answers profit-efficiency, planet-
logistics, people-suppliers
what factors have enabled the significant increase in global competition? correct answers
technology, transportation infrastructure, newly industrialized countries, free trade
how did Henry Ford change operations? correct answers doubled wages, reduced work week
from 6 to 5 days
how does OM contribute to society? correct answers higher standards of living, better quality
goods and services, sustainable growth, improved working conditions
OPMA and SCMA strategy correct answers development of long-term plan for determining how
to best utilize the major resources of the firm so that there is a high degree of compatibility
between these resources and the firm's long-term corporate strategy
competitive priorities correct answers cost, quality, delivery, flexibility, service,
environmentalism, social responsibility
product quality correct answers (performance): features of the product/service (mercedes)
, process quality correct answers (conformance): delivering it consistently "defect-free" (toyota)
decision areas: structural/tangible correct answers capacity, distribution, facilities, process
technology, vertical integration
decision areas: infrastructural/intangible correct answers HR, R and D, org. structure, planning
and control, supplier relationships
what is the future competitive priority? correct answers information access
order-winner correct answers characteristics that distinguish it from its competition so that it is
selected as the source of purchase
order-qualifier correct answers minimum characteristics of a firm or its products to be considered
as a source of purchase
project correct answers a series of related jobs usually directed toward some major output and
requiring a significant time to perform
two categories of projects correct answers conventional (low-tech): repetitive projects
innovative (high-tech): unique projects
criteria to determine whether a project was successful correct answers cost, time, quality
the project life cycle correct answers 1. identify a need
2. develop a proposed solution
3. perform project (most effort and money spent at this phase)
4. terminate the project
project management triangle correct answers schedule, scope, cost
risk premium correct answers amount paid to avoid risk
work breakdown structure correct answers hierarchal breakdown of what is to be accomplished
during a project
activity correct answers a task that consumes time and resources
event correct answers a point in time that represents the start or completion of one or more
activities
milestone correct answers an event of major significance
gantt charts display these three aspects of the project schedule correct answers task duration, task
precedence, task start/end date
