WGU D356 – HR TECHNOLOGY EXAM COMPLETE QUESTIONS AND
CORRECT ANSWERS LATEST VERSION 2026 (PASS GUARANTEE)
1. What is HR Technology? HR Technology refers to software and hardware
solutions designed to automate, streamline, and enhance human resources
management processes, including recruitment, payroll, performance
management, and employee engagement.
2. What is an HRIS (Human Resource Information System)? An HRIS is a
software system that manages employee data, automates HR processes, and
provides reporting and analytics capabilities for workforce management.
3. What are the core modules typically found in an HRIS? Core modules
include employee records management, payroll, benefits administration, time
and attendance, recruitment, performance management, and compliance
tracking.
4. What is the difference between HRIS and HRMS? HRIS focuses on
information storage and basic HR processes, while HRMS (Human Resource
Management System) includes broader talent management capabilities like
performance reviews, succession planning, and learning management.
5. What is an HCM (Human Capital Management) system? HCM is a
comprehensive approach to managing employees that includes strategic
workforce planning, talent acquisition, development, compensation, and
analytics to maximize employee value.
6. What is a cloud-based HR system? A cloud-based HR system is hosted on
remote servers and accessed via the internet, offering scalability, automatic
updates, and accessibility from anywhere without on-premise infrastructure.
7. What are the benefits of implementing HR technology? Benefits include
improved efficiency, reduced administrative burden, better data accuracy,
enhanced employee experience, strategic decision-making through analytics,
and cost savings.
8. What is employee self-service (ESS)? ESS is a feature that allows
employees to access and manage their own HR information, such as updating
,personal details, viewing pay stubs, requesting time off, and enrolling in
benefits.
9. What is manager self-service (MSS)? MSS enables managers to perform
HR tasks for their team members, including approving time-off requests,
conducting performance reviews, and accessing team reports without HR
intervention.
10. What is an Applicant Tracking System (ATS)? An ATS is software that
manages the recruitment process by posting jobs, collecting applications,
screening resumes, scheduling interviews, and tracking candidates through the
hiring pipeline.
11. What is a Learning Management System (LMS)? An LMS is a platform
that delivers, tracks, and manages training and development programs,
including course creation, enrollment, progress tracking, and certification
management.
12. What is talent management software? Talent management software
encompasses tools for attracting, developing, engaging, and retaining
employees, including recruitment, onboarding, performance management,
succession planning, and learning.
13. What is workforce analytics? Workforce analytics involves collecting and
analyzing employee data to gain insights into trends, predict outcomes, and
make data-driven decisions about hiring, retention, productivity, and
engagement.
14. What is predictive analytics in HR? Predictive analytics uses historical
data, statistical algorithms, and machine learning to forecast future HR
outcomes such as turnover risk, hiring needs, and performance trends.
15. What is AI in HR technology? AI in HR includes machine learning,
natural language processing, and automation to enhance recruitment (resume
screening), employee engagement (chatbots), and decision-making (predictive
models).
16. What is robotic process automation (RPA) in HR? RPA uses software
robots to automate repetitive, rule-based HR tasks such as data entry, benefits
enrollment, and compliance reporting, freeing HR staff for strategic work.
17. What is a talent acquisition platform? A talent acquisition platform
integrates various recruiting tools including job posting, candidate sourcing,
applicant tracking, interviewing, and onboarding into a unified system.
, 18. What is onboarding software? Onboarding software automates and
streamlines the new hire process, including document completion, training
assignments, equipment requests, and integration activities to improve the
employee experience.
19. What is performance management software? Performance management
software facilitates goal setting, continuous feedback, performance reviews,
development planning, and calibration processes to align employee performance
with organizational objectives.
20. What is compensation management software? Compensation
management software helps organizations plan, budget, and administer
employee pay, including salary planning, bonus calculations, equity
management, and market benchmarking.
21. What is a benefits administration system? A benefits administration
system manages employee benefits programs, including enrollment, eligibility
tracking, carrier integration, compliance, and employee communication.
22. What is time and attendance software? Time and attendance software
tracks employee work hours, absences, overtime, and schedules, integrating
with payroll systems to ensure accurate compensation.
23. What is workforce management (WFM) software? WFM software
optimizes staffing levels through forecasting, scheduling, time tracking, and
labor analytics to balance business needs with employee availability and labor
costs.
24. What is employee engagement software? Employee engagement software
measures and improves employee satisfaction, motivation, and commitment
through surveys, pulse checks, recognition programs, and action planning tools.
25. What is an employee recognition platform? An employee recognition
platform enables peer-to-peer and manager recognition, rewards programs, and
social recognition to reinforce desired behaviors and boost morale.
26. What is succession planning software? Succession planning software
identifies high-potential employees, assesses readiness for key roles, creates
development plans, and ensures business continuity for critical positions.
27. What is HR analytics dashboard? An HR analytics dashboard visualizes
key HR metrics and KPIs such as headcount, turnover, time-to-fill, engagement
scores, and diversity statistics in real-time for quick decision-making.
CORRECT ANSWERS LATEST VERSION 2026 (PASS GUARANTEE)
1. What is HR Technology? HR Technology refers to software and hardware
solutions designed to automate, streamline, and enhance human resources
management processes, including recruitment, payroll, performance
management, and employee engagement.
2. What is an HRIS (Human Resource Information System)? An HRIS is a
software system that manages employee data, automates HR processes, and
provides reporting and analytics capabilities for workforce management.
3. What are the core modules typically found in an HRIS? Core modules
include employee records management, payroll, benefits administration, time
and attendance, recruitment, performance management, and compliance
tracking.
4. What is the difference between HRIS and HRMS? HRIS focuses on
information storage and basic HR processes, while HRMS (Human Resource
Management System) includes broader talent management capabilities like
performance reviews, succession planning, and learning management.
5. What is an HCM (Human Capital Management) system? HCM is a
comprehensive approach to managing employees that includes strategic
workforce planning, talent acquisition, development, compensation, and
analytics to maximize employee value.
6. What is a cloud-based HR system? A cloud-based HR system is hosted on
remote servers and accessed via the internet, offering scalability, automatic
updates, and accessibility from anywhere without on-premise infrastructure.
7. What are the benefits of implementing HR technology? Benefits include
improved efficiency, reduced administrative burden, better data accuracy,
enhanced employee experience, strategic decision-making through analytics,
and cost savings.
8. What is employee self-service (ESS)? ESS is a feature that allows
employees to access and manage their own HR information, such as updating
,personal details, viewing pay stubs, requesting time off, and enrolling in
benefits.
9. What is manager self-service (MSS)? MSS enables managers to perform
HR tasks for their team members, including approving time-off requests,
conducting performance reviews, and accessing team reports without HR
intervention.
10. What is an Applicant Tracking System (ATS)? An ATS is software that
manages the recruitment process by posting jobs, collecting applications,
screening resumes, scheduling interviews, and tracking candidates through the
hiring pipeline.
11. What is a Learning Management System (LMS)? An LMS is a platform
that delivers, tracks, and manages training and development programs,
including course creation, enrollment, progress tracking, and certification
management.
12. What is talent management software? Talent management software
encompasses tools for attracting, developing, engaging, and retaining
employees, including recruitment, onboarding, performance management,
succession planning, and learning.
13. What is workforce analytics? Workforce analytics involves collecting and
analyzing employee data to gain insights into trends, predict outcomes, and
make data-driven decisions about hiring, retention, productivity, and
engagement.
14. What is predictive analytics in HR? Predictive analytics uses historical
data, statistical algorithms, and machine learning to forecast future HR
outcomes such as turnover risk, hiring needs, and performance trends.
15. What is AI in HR technology? AI in HR includes machine learning,
natural language processing, and automation to enhance recruitment (resume
screening), employee engagement (chatbots), and decision-making (predictive
models).
16. What is robotic process automation (RPA) in HR? RPA uses software
robots to automate repetitive, rule-based HR tasks such as data entry, benefits
enrollment, and compliance reporting, freeing HR staff for strategic work.
17. What is a talent acquisition platform? A talent acquisition platform
integrates various recruiting tools including job posting, candidate sourcing,
applicant tracking, interviewing, and onboarding into a unified system.
, 18. What is onboarding software? Onboarding software automates and
streamlines the new hire process, including document completion, training
assignments, equipment requests, and integration activities to improve the
employee experience.
19. What is performance management software? Performance management
software facilitates goal setting, continuous feedback, performance reviews,
development planning, and calibration processes to align employee performance
with organizational objectives.
20. What is compensation management software? Compensation
management software helps organizations plan, budget, and administer
employee pay, including salary planning, bonus calculations, equity
management, and market benchmarking.
21. What is a benefits administration system? A benefits administration
system manages employee benefits programs, including enrollment, eligibility
tracking, carrier integration, compliance, and employee communication.
22. What is time and attendance software? Time and attendance software
tracks employee work hours, absences, overtime, and schedules, integrating
with payroll systems to ensure accurate compensation.
23. What is workforce management (WFM) software? WFM software
optimizes staffing levels through forecasting, scheduling, time tracking, and
labor analytics to balance business needs with employee availability and labor
costs.
24. What is employee engagement software? Employee engagement software
measures and improves employee satisfaction, motivation, and commitment
through surveys, pulse checks, recognition programs, and action planning tools.
25. What is an employee recognition platform? An employee recognition
platform enables peer-to-peer and manager recognition, rewards programs, and
social recognition to reinforce desired behaviors and boost morale.
26. What is succession planning software? Succession planning software
identifies high-potential employees, assesses readiness for key roles, creates
development plans, and ensures business continuity for critical positions.
27. What is HR analytics dashboard? An HR analytics dashboard visualizes
key HR metrics and KPIs such as headcount, turnover, time-to-fill, engagement
scores, and diversity statistics in real-time for quick decision-making.
