Test Bank - Operations Management: Processes and Supply Chains 13th Edition by Lee Krajewski All 1-15 Chapters Covered ,Latest Edition

Test bank for operations management processes and supply chains 13th
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edition Lee J. Krajewski and Manoj K. Malhotra All Chapters 1-15
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,TABLE OF CONTENT
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1. Using Operations to Create Value
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o Supplement A: Decision Making k k k




PART 1: MANAGING PROCESSES
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2. Process Strategy and Analysis k k k




3. Quality and Performance k k




4. Lean Systems k




5. Capacity Planning k




o Supplement B: Waiting Lines k k k




6. Constraint Management k




7. Project Management k




PART 2: MANAGING CUSTOMER DEMAND
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8. Forecasting
9. Inventory Management k




o Supplement C: Special Inventory Models k k k k




10. Operations Planning and Scheduling k k k




o Supplement D: Linear Programming k k k




11. Resource Planning k




PART 3: MANAGING SUPPLY CHAINS
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12. Supply Chain Design k k




13. Supply Chain Logistic Networks
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14. Supply Chain Integration
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15. Supply Chain Sustainability
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,TEST BANK FOR k k




Operations Management Processes and Supply Chains, 13th edition Krajewski
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Chapter 1-15 k




Chapter 1 k



1.1 Role of Operations in an Organization
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1) Operations management refers to the direction and control of inputs that transform processes into
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products and services.
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Answer: TRUE k k



Difficulty: Easy k k



Keywords: operations management, inputs, process, transformation
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Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
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AACSB: Application of Knowledge
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Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
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2) An operation is a group of resources performing all or part of one or more processes.
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Answer: TRUE
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Difficulty: Easy k k



Keywords: operations management, inputs, process, transformation
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Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
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AACSB: Application of Knowledge
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Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
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3) The three main line functions of any business include Operations, Finance and Marketing.
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Answer: TRUE
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Difficulty: Easy k k



Keywords: operations, finance, marketing
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Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
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AACSB: Application of Knowledge
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Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
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4) The scope of supply chain management is restricted to the synchronization of the process among the
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various business functions within the firm.
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Answer: FALSE k k



Difficulty: Easy k k


Keywords: supply chain management, processes
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Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
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AACSB: Application of Knowledge
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Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
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5) Regardless of how departments like Accounting, Engineering, Finance, and Marketing function in an
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organization, they are all linked together through:
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A) management.
B) processes.
C) customers.
D) stakeholders.

, Answer: B
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Difficulty:
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kModerate
Keywords: departments, functions, processes k k k



Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
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AACSB: Application of Knowledge
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Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
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6) The foundations of modern manufacturing and technological breakthroughs were inspired by the
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creation of the mechanical computer by:
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A) Charles Babbage. k



B) James Watt. k



C) Eli Whitney.
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D) Frederick Taylor. k



Answer: A
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Difficulty: Moderate
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Keywords: Charles Babbage k k k



Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
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AACSB: Application of Knowledge
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Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
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7) Which of these Great Moments in Operations and Supply Chain Management did not occur in the
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twentieth century?
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A) invention of the assembly line k k k k



B) publication of the Toyota Production Systems book k k k k k k



C) establishment of railroads k k



D) strategic planning for achieving product variety k k k k k



Answer: C
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Difficulty: Moderate k



Keywords: history, railroad
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Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
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AACSB: Application of Knowledge
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Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
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8) The three main line functions of any business include:
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A) operations.
B) marketing.
C) finance.
D) information systems. k



E) all of the above
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F) only A), B) and C) above
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Answer: F
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Difficulty: Moderate k k



Keywords: operations, finance, marketing k k k


Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
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AACSB: Application of Knowledge
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Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
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9) Operations management refers to the systematic design, direction, and control of
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transform
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Answer: processes, inputs k k