Operations and SUPPLY chain strategy must be INTEGRATED with the organization's CORPORATE
strategy - Answers TRUE
competitive dimensions that form the competitive position - Answers cost (or price).
competitive dimensions - Answers 1. cost/price,
2. quality
3. delivery speed,
4. deliver reliability,
5. Coping with changes in demand,
6. flexibility and new-product intro speed,
7. other product-specific criteria
Straddling - Answers seeking to match a successful competitor by adding features, services, or
technology to existing activities
Order Qualifiers - Answers screening dimensions, features customers will not forego
Order winners - Answers Features that customers use to determine which product to ultimately
purchase
Supply chain coordination risks - Answers associated with the day-to-day management of the supply
chain
Disruption risks - Answers caused by natural or manmade disasters
Productivity - Answers a measure of how well resources are used
Productivity - Answers =Outputs/Inputs
partial productivity measure - Answers compare to a SINGLE input
activity-system - Answers A diagram that shows how a company's strategy is delivered to customers
operations effectiveness - Answers Performing activities in a manner that best implements strategic
priorities at minimum cost
Forecasting - Answers vital function and impacts every significant management decision
strategic forecasts approach - Answers Decisions about overall directions
Tactical forecasts approach - Answers used to guide day-to-day decisions
Types of Forecasting - Answers 1. qualitative,
2. time series analysis,
3. causal relationships,
4.simulation
Time series analysis - Answers data relating to past demand can be used to predict future demand
Components of Demand - Answers 1. average demand for a period of time
2. trend
3. seasonal element
4. cyclical elements
5. random variation
6. autocorrelation
Model Selection - Answers Depends on:
1. time horizon to be forecast
2. data availability
3. accuracy required
4. size of forecasting budget
5. availability of qualified personnel
simple moving average - Answers implies all periods are equally important
weighted moving average - Answers unequal weighting of prior time periods
Exponential Smoothing with Trend - Answers -the trend smoothing constant is DELTA
alpha - Answers depends upon how much random variation is present
delta - Answers depends upon how steady the trend is
time series decomposition - Answers Chronologically ordered data are referred to as a time series.
A time series may contain one or many elements.
Trend, seasonal, cyclical, autocorrelation, and random
Identifying these elements and separating the time series data into these components is known as
decomposition.
Seasonal Variation - Answers additive or multiplicative